As for its measurements, the suitcase is 22 x 16 x 10 inches (56 x 41 x 25 cm) in size, putting it slightly above international carry-on luggage size restrictions which require carry-on luggage to be 22 x 14 x 9 inches in size. I then repeatedly informed her that (at that time) the website also explicitly stated that items in the "Protective Wear" purchased as a "Final Sale" COULD be returned ONLY if they were defective -- to which these touch-screen gloves are clearly defective if they DO NOT work, or have "touch screen functionality". Imagine that pays for the great warranty. So I do send business their way. Hardshell luggage, wheels, handles and suitcase interiors can easily be sponged down with a little dish soap and water. The wheels will most likely break off if you roll it on a rough path. Always check the luggage sets to see how sturdy they are. The belt broke. The retractable handle has two locking positions so you can customize how you roll it. Because of the weight and abuse, the strap connectors break. We also participate in other affiliate programs. Code was sent Tuesday 12/28/21. Clever Journey gets you prepared for your next vacation with independent travel product reviews, packing tips, and travel advice. Update as February 8, 2022:Checkout Travel The World Like Royalty With The Best Luggage Set for a detailed review of all the top luggage sets. Unlike the Reaction Renegade, the Travelpro Bold isnt a hardside suitcase, but the replacement of hard plastic for polyester and neoprene gives the bag space for additional pockets at the front. It is important to remember that the price for luggage sets varies based on features and the number of bags in the set. formId: "18837617-1863-4932-bb72-76f8d54df4ee" This insert can be adapted to fit any vehicle on the market with 's screw-in adapters that are available in several sizes, making your breathing environment healthier. How big of a set you require will be based on how many people in your home are traveling with you and how long you plan to stay at your intended destination. If that isnt enough for you, the bag is also available in rose gold. 2022, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Same here. You want to buy a set that will last for years to come, so good materials and a solid build are important. Its easy to see how this might have happened. It will likely hold up in a drizzle, but dont expect it to keep your clothes dry in a storm. Kenneth Cole delivered the wrong size. Non-Reflective, Butom 799583 Carburetor for Briggs & Stratton 591160 595656 591979 593261 08P502 8P502 09P602 9P602 300E 450E 500E Series OVH Vertical 4-Cycle Engines, Modedress Womens Autumn Tops Patchwork Long Sleeve Colorblock Sweatshirt Winter Drawstring Hoodies Blouse Loose Pocket Tunic, right side 3-Position Maintained 30mm Black Standard Handle w/White Insert left side & 1NO c3controls SSO3-SHWE-NO/NO Non-Illuminated Selector Switch Type 4X Black Polyester 1 NO Clamp Ring, Vantory Shower Panel System VS061 8K Chrome Mirror Stainless Steel Rainfall Waterfall Multi-Function Faucet with 5 body jets, Golden Amosfun 2 pcs Tails I Get Head Coin Heads Tails Challenge Coin Commemorative Coins Collection Arts Souvenir Gift, Pyramex SBG10110D Sitecore Black and Gray Clear, Mercedes-Benz Coolant Reservoir Expansion Tank Cap Premium Quality 2105010715, Compatible For CAT Caterpillar Turbo 3406B 3406C 3406 Turbocharger New, 16 Chrome Finish Wuu Jau Co H-5926 Medieval Dagger with Black Scabbard. ), Customer Reviews are not used in the calculation of BBB Rating, of those, 2 complaints were closed in last 12 months. Bought first bag in late 90s, paid at that time lot of money. Kenneth Cole REACTION Mens Skinny Fit Stretch Finished Bottom Suits, stimulates creativity in children and adults. On rougher surfaces that wont let you roll your bag with ease, you can simply pick it up with any of the handles on the top, side, and bottom. Funny did not see any other hard cases with dents like mine. But I guess that even in the best brands have a hard time truly focusing on their customers. kenneth cole chief staff oxford shoe mens leather york zoom In this Kenneth Cole Reaction Renegade 20-Inch Carry-On review, well be going into what makes this suitcase the best pick for you. The most impressive feature of this set is the interior that has several different sections for organizing your belongings. While you can add your own luggage tags to any suitcases you buy, its nice to use a set that already has its own luggage tags. souls christa kenneth cole dress gentle sandal zoom I asked her why me being the customer have to go through all that hassle to file a claim? I wrote the following to the company that a screw or pin came out of the belt and asked that they send a replacement pin/screw so I could fix the belt. $250 spent (except for Hawaii & Alaska). Its a nice-looking bag, andvery functional. The only real problem is the extra few inches that put its dimensions above international carry-on restrictions. The Coolife Luggage Expandable 3-Piece Spinner is a good example of this. At that point, I requested to speak with a manager or supervisor because I felt that this was an issue beyond just a misunderstanding, but also an issue of false advertising. I bought a Kenneth Cole automatic watch last year & still I have a warranty My watch needle misplaced due to fell down or I dont know I need to repair it I went to City Centre Sharjah Hour choice where I bought it exactly They are saying for repairing it will take 2 weeks Next week Iam going to my country for my marraige & I ll come back after 2 months & I dont have another watch. Its chic, comes packed with a variety of features, and has a top-notch build quality that can compete with some suitcases at higher price points.
Backed by a manufacturer 10-year limited warranty. 15% off coupon will not help. Kenneth Cole "backs their products." These touch-screen gloves are different from other gloves in that they are specifically made to work on the screens of smartphone cell phones. Whats ironic is that a true lifetime warranty would perfectly fit the Kenneth Cole brand. The interior has the full polyester lining with a zipped large pocket one one side and the safely buckled garment restraint straps on the right. Some sets have two wheels that only move back and forth, while others have four multi-directional wheels. We're very sorry for the belt breaking, and are reaching out to the consumer to offer them an appeasement off of a future order, plus a shipping code. Will be 3rd one. This suitcase will not do well on rugged surfaces. Your email address will not be published. I ordered products from them.
Kenneth Cole Reaction Renegade 20-Inch carry-on, Kenneth Cole Reaction Out of Bounds 28-Inch Checked Luggage Review, Rockland Journey 4-Piece Upright Luggage Set Review, Rockland Fashion 2-Piece Upright Luggage Set Review, American Tourister Stratum XLT 21-Inch Carry-On Review, Reinforced corners protect the bag from cracks and dents, Has a ton of color options, including metallic shades, Multiple interior pockets help keep your items organized. The shoes had not been delivered and this occurred just a few days after I ordered. We like the sleek, simple design which seems to be a hallmark of Kenneth Cole luggage. Instead they resent and will not refund the shoes. If youre using your own vehicle, size wont matter. The Kenneth Cole Reaction Renegade is a lightweight suitcase that comes in at just 7.35 lbs (3.33 kg). They continue to make promises that they will escalate and get back to me; however, have continued to not to do so. the surface without any attachments. According to the description on the ******* ******** website, these gloves are supposed to have "touch screen functionality added to index finger and thumb". I just want a refund for my products that I did not receive . This is not what you call customer service if youre purchasing products from this company. (20 Internal Packing Dimensions: 20.0 H x 13.25 W x 7.5 D).
It doesnt include a TSA-approved lock and isnt durable enough for frequent travelers since its made of ABS plastic. The customer service representative proceeded to tell me that a supervisor had been listening to and advising her throughout our phone conversation and remained firm that they would not proceed with a refund for the defective touch-screen gloves. Measures 2-1/4 long by 1-1/4 wide The color is NOT VERY RED, but can be removed if so desired, Unless I SERIOUSLY misrepresent the product, This fabric is from the collection "Bright & Beautiful". You will like that the interior has a soft lining, and it even includes zippered flaps still on the inside where you can put dirty items separate from the rest of the stuff. Very few users claim that their bags wheels broke and even fewer have had to use Kenneth Coles virtually non-existent warranty. I purchased 2 pairs of shoes on the website. I paid too much for the first bag but to have lifetime replacement has been great for me. Some models have two locking positions, so you can set the handle at a comfortable height. Though statements like these from manufacturers cant be taken at face value, the rarity of user complaints about the ABS shell breaking suggests its true.
I feel this response is not acceptable, either the quality of all their products is below sellable, or they are OK to sell defective products. I just take it back to the store and they send me a new one in about two weeks. Then I told them what can I follow up with *** ? We will help the consumer with placing a return through our returns portal. We respect your privacy, and selling your information or sendingyouunsolicited email would make for a poor customer experience, so we promise well never do that. Customer service won't help me resolve. Zippers stop working. Fabric: 100% Microfiber Polyester. Though it lacks a TSA-approved lock and a padded laptop compartment, it does have more organization pockets than many suitcases double its price. With 11 colors to choose from, youre bound to find a Kenneth Cole Reaction Renegade 20-Inch carry-on that suits your personal tastes and sense of style. Then 8/** they said they HAVE contacted *** for me for the missing items . The Kenneth Cole Reaction Renegade 20-Inch Carry-On Luggage is an all-around fantastic suitcase in its own right, but if you need more packing features you may want to get the Travelpro Bold 21-inch carry-on instead. The dependable Out of Bounds 3-piece lightweight hardside 4-wheel spinner luggage set is perfect for travelers whom value both style and function. When you begin your search for the perfect luggage set, youll need to determine your mode of travel. The Kenneth Cole Reaction Renegade 20-inch suitcase is an affordable carry-on made for fashion-loving travelers who like to travel in style. BBB Business Profiles may not be reproduced for sales or promotional purposes. The CJ Consumer Score represents crowd sentiment for a product. Replaced in 08, and replacing it this year. Along with our in-house experts, our team analyzes thousands of product reviews from the most trusted websites. Kenneth Cole: Overpromising and Underdelivering. We have screws of different length, Fabric used in applique may vary slightly do to availability. With each suitcase weighing less than 10 pounds, you'll also find the luggage set is lightweight and a cinch to carry when needed. Kenneth Cole REACTION Mens Skinny Fit Stretch Finished Bottom Suits, Felties sheet are an old favorite with a twist. All bags wear out. Its helpful to have the option to select a luggage set in a color that pops. Well also be comparing it to other carry-on suitcases in the same price range. BBB is here to help. However, I never received it and patiently waited to receive my order for the next 30 days. Some bags are made using polyester or ballistic nylon, but youll also want to consider hard-sided luggage as well. After waiting weeks they havent replied with new news. Dear Madam or Sir, My name is **** *** I purchased one pair of shoes from Kenneth Cole website, and within a month and after only a few times of wearing, cracks formed and sole started to detach from upper. Put it this way, if it wasnt so welll made, itd break much sooner. In order for the BBB to appropriately process your response, you MUST answer the question above. Consider your storage space before buying a luggage set. But how customer-centric is such a warranty?
We haven't had that returns address since January 2019.
Also to note for the consumer, our returns address is not the one they listed (in Virginia). You wont have issues with moving this bag even if you pack it to its limits. https://heartofthecustomer.com/wp-content/uploads/2015/01/hotc-logo.png. Kenneth Cole REACTION Mens Skinny Fit Stretch Finished Bottom Suits, Rembrandt Charms US Customs House Charm, GemStorm Silver Plated Dangling Scooter Clip On Lobster Clasp Charm. Subscribe to our blog for customer experience insights, interviews with CX pros, expert journey mapping and customer engagement tips, and analysis of industry trends and innovations. Learn more. Instead, youd be better off getting a set in which the three pieces fit inside of each other. While the top and side handles are fairly standard in quality suitcases these days, the bottom handle is a nice extra means of maneuverability that makes lifting it into an overhead compartment a breeze. 
Flying is the trickiest, as airlines do have both size and weight limits. region: "na1", However, the gloves I received in my order from Kenneth Cole on 11/**/20, contained the touch-screen gloves I continue to have in my possession, which do NOT work on the screen of my Google Pixel Smartphone (nor on the screen of my Apple iPod). I got the following response: ****** *** *** ******** ******* ***** ** ***** **** ********* * ** ********* *** *** ************** ******** ** **** ******* *** *** ********* *** ******** ****** **** **** ** ***** *** ** *** **** *** ********* ** ********* **** * ***** **** ******* **** ****** ******** ********************************". Upon recently deciding to file a complaint with the BBB, I returned to the Kenneth Cole website, and was surprised to see that when I tried to select the touch-screen gloves for a return, the explicit language of the policy pertaining to the gloves had changed and no longer included the exception clause allowing the gloves to be "returnable if defective". Your dogs crate should be a sanctuary to help them calm down and relax from the excitement and light that is going on around them. Equipped with a retractable handle system and upright spinner wheels, the luggage in this set is perfect for pulling along. If youre on a strict budget and need a suitcase now, the Reaction Renegade is a really solid choice. The Kenneth Cole Reaction Renegade is made of ABS plastic. Now, if youre like me you will be very happy to hear that of the incredible 9 color options you have to choose from, a few are quite bright and bold. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. The Reaction Renegade doesnt have many additional features which is understandable for a bag at its price point.
Backed by a manufacturer 10-year limited warranty. 15% off coupon will not help. Kenneth Cole "backs their products." These touch-screen gloves are different from other gloves in that they are specifically made to work on the screens of smartphone cell phones. Whats ironic is that a true lifetime warranty would perfectly fit the Kenneth Cole brand. The interior has the full polyester lining with a zipped large pocket one one side and the safely buckled garment restraint straps on the right. Some sets have two wheels that only move back and forth, while others have four multi-directional wheels. We're very sorry for the belt breaking, and are reaching out to the consumer to offer them an appeasement off of a future order, plus a shipping code. Will be 3rd one. This suitcase will not do well on rugged surfaces. Your email address will not be published. I ordered products from them.
Kenneth Cole Reaction Renegade 20-Inch carry-on, Kenneth Cole Reaction Out of Bounds 28-Inch Checked Luggage Review, Rockland Journey 4-Piece Upright Luggage Set Review, Rockland Fashion 2-Piece Upright Luggage Set Review, American Tourister Stratum XLT 21-Inch Carry-On Review, Reinforced corners protect the bag from cracks and dents, Has a ton of color options, including metallic shades, Multiple interior pockets help keep your items organized. The shoes had not been delivered and this occurred just a few days after I ordered. We like the sleek, simple design which seems to be a hallmark of Kenneth Cole luggage. Instead they resent and will not refund the shoes. If youre using your own vehicle, size wont matter. The Kenneth Cole Reaction Renegade is a lightweight suitcase that comes in at just 7.35 lbs (3.33 kg). They continue to make promises that they will escalate and get back to me; however, have continued to not to do so. the surface without any attachments. According to the description on the ******* ******** website, these gloves are supposed to have "touch screen functionality added to index finger and thumb". I just want a refund for my products that I did not receive . This is not what you call customer service if youre purchasing products from this company. (20 Internal Packing Dimensions: 20.0 H x 13.25 W x 7.5 D).
It doesnt include a TSA-approved lock and isnt durable enough for frequent travelers since its made of ABS plastic. The customer service representative proceeded to tell me that a supervisor had been listening to and advising her throughout our phone conversation and remained firm that they would not proceed with a refund for the defective touch-screen gloves. Measures 2-1/4 long by 1-1/4 wide The color is NOT VERY RED, but can be removed if so desired, Unless I SERIOUSLY misrepresent the product, This fabric is from the collection "Bright & Beautiful". You will like that the interior has a soft lining, and it even includes zippered flaps still on the inside where you can put dirty items separate from the rest of the stuff. Very few users claim that their bags wheels broke and even fewer have had to use Kenneth Coles virtually non-existent warranty. I purchased 2 pairs of shoes on the website. I paid too much for the first bag but to have lifetime replacement has been great for me. Some models have two locking positions, so you can set the handle at a comfortable height. Though statements like these from manufacturers cant be taken at face value, the rarity of user complaints about the ABS shell breaking suggests its true.
I feel this response is not acceptable, either the quality of all their products is below sellable, or they are OK to sell defective products. I just take it back to the store and they send me a new one in about two weeks. Then I told them what can I follow up with *** ? We will help the consumer with placing a return through our returns portal. We respect your privacy, and selling your information or sendingyouunsolicited email would make for a poor customer experience, so we promise well never do that. Customer service won't help me resolve. Zippers stop working. Fabric: 100% Microfiber Polyester. Though it lacks a TSA-approved lock and a padded laptop compartment, it does have more organization pockets than many suitcases double its price. With 11 colors to choose from, youre bound to find a Kenneth Cole Reaction Renegade 20-Inch carry-on that suits your personal tastes and sense of style. Then 8/** they said they HAVE contacted *** for me for the missing items . The Kenneth Cole Reaction Renegade 20-Inch Carry-On Luggage is an all-around fantastic suitcase in its own right, but if you need more packing features you may want to get the Travelpro Bold 21-inch carry-on instead. The dependable Out of Bounds 3-piece lightweight hardside 4-wheel spinner luggage set is perfect for travelers whom value both style and function. When you begin your search for the perfect luggage set, youll need to determine your mode of travel. The Kenneth Cole Reaction Renegade 20-inch suitcase is an affordable carry-on made for fashion-loving travelers who like to travel in style. BBB Business Profiles may not be reproduced for sales or promotional purposes. The CJ Consumer Score represents crowd sentiment for a product. Replaced in 08, and replacing it this year. Along with our in-house experts, our team analyzes thousands of product reviews from the most trusted websites. Kenneth Cole: Overpromising and Underdelivering. We have screws of different length, Fabric used in applique may vary slightly do to availability. With each suitcase weighing less than 10 pounds, you'll also find the luggage set is lightweight and a cinch to carry when needed. Kenneth Cole REACTION Mens Skinny Fit Stretch Finished Bottom Suits, Felties sheet are an old favorite with a twist. All bags wear out. Its helpful to have the option to select a luggage set in a color that pops. Well also be comparing it to other carry-on suitcases in the same price range. BBB is here to help. However, I never received it and patiently waited to receive my order for the next 30 days. Some bags are made using polyester or ballistic nylon, but youll also want to consider hard-sided luggage as well. After waiting weeks they havent replied with new news. Dear Madam or Sir, My name is **** *** I purchased one pair of shoes from Kenneth Cole website, and within a month and after only a few times of wearing, cracks formed and sole started to detach from upper. Put it this way, if it wasnt so welll made, itd break much sooner. In order for the BBB to appropriately process your response, you MUST answer the question above. Consider your storage space before buying a luggage set. But how customer-centric is such a warranty?
We haven't had that returns address since January 2019.
Also to note for the consumer, our returns address is not the one they listed (in Virginia). You wont have issues with moving this bag even if you pack it to its limits. https://heartofthecustomer.com/wp-content/uploads/2015/01/hotc-logo.png. Kenneth Cole REACTION Mens Skinny Fit Stretch Finished Bottom Suits, Rembrandt Charms US Customs House Charm, GemStorm Silver Plated Dangling Scooter Clip On Lobster Clasp Charm. Subscribe to our blog for customer experience insights, interviews with CX pros, expert journey mapping and customer engagement tips, and analysis of industry trends and innovations. Learn more. Instead, youd be better off getting a set in which the three pieces fit inside of each other. While the top and side handles are fairly standard in quality suitcases these days, the bottom handle is a nice extra means of maneuverability that makes lifting it into an overhead compartment a breeze. Flying is the trickiest, as airlines do have both size and weight limits. region: "na1", However, the gloves I received in my order from Kenneth Cole on 11/**/20, contained the touch-screen gloves I continue to have in my possession, which do NOT work on the screen of my Google Pixel Smartphone (nor on the screen of my Apple iPod). I got the following response: ****** *** *** ******** ******* ***** ** ***** **** ********* * ** ********* *** *** ************** ******** ** **** ******* *** *** ********* *** ******** ****** **** **** ** ***** *** ** *** **** *** ********* ** ********* **** * ***** **** ******* **** ****** ******** ********************************". Upon recently deciding to file a complaint with the BBB, I returned to the Kenneth Cole website, and was surprised to see that when I tried to select the touch-screen gloves for a return, the explicit language of the policy pertaining to the gloves had changed and no longer included the exception clause allowing the gloves to be "returnable if defective". Your dogs crate should be a sanctuary to help them calm down and relax from the excitement and light that is going on around them. Equipped with a retractable handle system and upright spinner wheels, the luggage in this set is perfect for pulling along. If youre on a strict budget and need a suitcase now, the Reaction Renegade is a really solid choice. The Kenneth Cole Reaction Renegade is made of ABS plastic. Now, if youre like me you will be very happy to hear that of the incredible 9 color options you have to choose from, a few are quite bright and bold. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. The Reaction Renegade doesnt have many additional features which is understandable for a bag at its price point.