Myra was fantastic and very helpful with helping me get situated! (302) 488-0009 she was very nice and answered all my questions that i had. 
We know that when it comes to self storage, there is nothing more important than quickness and accessibility. Pleasant, polite, professional, and very personable! Thanks again, Myra! Tyrone Thomas was extremely helpful and professional to help me get my unit and walked through all steps of the process so I understood what was happening. As a return tenant, I've seen so many come and go but she is one of a kind. 
Beth thanks for the talk the advice maam and just listening and understanding my concerns. The usual young lady that works is fantastic and very helpful. So far I have had a good experience with this storage facility minus a few not so pleasant employees but I look forward to dealing with Danielle as the new manager here, she seems like she knows what she is doing. If the replacement people do not want to do the job, then replace them.
Helped my mom move out of her unit. It would be a shame to lose some of her character. We came in last week to check for storage size and Tyrone was of great assistance. Very polite and informative. I saw her out here cleaning and stopping to say hi not only to me again but to other residents renting here. After reviewing quite a few storage facilities that did nothing but scare me. I was in here today and I was asking about a 5x10 unit and Beth behind the counter was so helpful and Nice! Still friendly and upbeat. Would recommend this to anyone with storage needs! Get storage discounts, deals and much more with our monthly newsletter! And services was outstanding, Tyrone was awesome!!!! I stored items here before at another location and I like this place. Myra is extremely personable and helpful. Brittini and Holly were extremely helpful! Tyrone was extremely helpful in renting my storage unit. His kindness and attention to detail, turned a frustrating situation into a SMILE! However, larger spaces can set you back up to $294 a month. Myra shows Property management beyond exception. At iStorage we always want to give you the best options possible. She was the Amazing! Will always use them and recommend them for storage needs. Ken was so sweet and courteous. the unit/office was clean and Deanna helped me with renting a unit. In Pittsford, NY, just 8 miles away, there are 3 facilities available, offering rents as low as $55/month. Process very quick and easy, Process was quick and easy Brittini was great. holly was extremely knowledgeable and helpful in every way.
Also their online autopay method does not work, which almost caused me to endure a late fee, but fortunately they waived that for me and I was able to get it sorted out. Friendly and helpful staff. She was very professional, patient & friendly.
Great customer service! Customer service was very good. Let our staff give you a walkthrough of our secure facility so we can set you up with perfect unit at the best price! I was sent from one facility to another, but when I met Tyrone, he did everything he could to make sure I had the correct unit to meet my needs. Once you've picked the storage unit you want to rent, contact the manager of West Ridge Self Storage - 151 Bernice Street by phone or through online messaging. Claim today and join the SpareFoot Network! Storage unit square footage may vary slightly from listed size estimate. SpareFoot is the largest marketplace for finding and reserving a self-storage unit. Thanks for the help today, save me some money lol, Great customer service. I just got recovering from being sick and she really took her time with me and was very patient thank you Danielle. My experience with Shierra was EXCEPTIONAL! Fast and easy checking. She went above and beyond what was expected to assist me. Thank you!
The unit size that you should choose obviously depends on how much stuff you need to store. Julie was wonderful in helping us set up our accommodations. Learn more. I really enjoyed talking with Holly and I loved her customer service. directions to your email address and phone. Booking a storage unit was simple and straight forward. Privacy policy. John Jowder. Like it here, Easy process.
Great business and outstanding management team and i tell all my friends and family this the best storage company. I had a a pleasant experience with Dee the store clerk. Couldn't have been happier to do business with them. Holly was great, very helpful, and she explained every details we need to know before we sign up. I was able to get all my large items in storage along with some boxes. Tyrone was absolutely amazing, I was blown away by his over and above service. Myra provided great service and was more then helpfu! Got the chance to meet Danielle the new manager while she was out cleaning the property, she seems like a sweet girl. The customer service provided by Michelle was amazing! Whether you're moving to the area, remodeling, or simply don't have enough space at home for all of your things, West Ridge Self Storage - 151 Bernice Street provides you with the extra storage space you need. Only suggestion is that the lighting inside could be improved so that it is easier for people not to carry their own lights.
Their hours are open longer than other places but it would be nice if they were 24 hours. Talk with a storage expert now! Clean. Great attentive service and fair prices. Get in touch with the West Ridge Self Storage - 151 Bernice Street storage facility for more details. She gave me all the options I could have asked for.
She walked me through all of the forms online and processed our reservation over the phone so that our unit was waiting for us when we arrived The unit is clean and secure and we moved in with no problem.
Tyrone was amazing! Every time the normal Site manager isn't working there is a issue with the replacement usual on weekends. Showers is Very Polite & helpful ! No yearly obligations, Beautiful property and the unit was clean. My husband and I really feel at ease with any problems or concerns. Thanks again Tyrone. This past Saturday I came to pay my bill and the individual working on 03/20/2021 says to me right as I pull up, that I need to come back in a hour?? And funny, made me laugh! Great customer service from Holly. Let our staff assist you in getting the perfect unit. California residents: We collect personal information subject to the California Consumer Privacy Act. (302) 488-0009. Fairly priced storage units available that are clean and secure. For example, climate-controlled units can come in handy for keeping sensitive items, drive-up access can make your loading and unloading process easier, and extra security measures will ensure your items are kept safe at all times. Tyrone and Jason were so helpful & helped me find the right size storage, explained everything perfectly! The staff is very friendly, helpful and informative. Great Customer service. Highly recommend this site!! Property was clean and well maintained! Ive never seen a property so clean. It was a pleasure to talk to her today. Very happy with his service. Even more storage is available and with low starting rents, in Queens, NY ($20), Manhattan, NY ($31) and Bronx, NY ($9). Came in to get some pricing on storage, looked at some units, property looks very clean will be back to rent. When I went to sign the Property Manager Tinii was so pleasant and helpful. Holly assisted us after a very tortuous move her pleasant personality eased previous agitation. He made everything very clear and he was very helpful. OUTSTANDING !!! This is my first time using a storage facility and the process wasnt difficult. Great Customer Service. I was pleasantly entreated by the associate manager who was working the office that day. Making sure everything fit. Clean office & property. Whether you are moving, starting a business, or need a place to store your RV, boat or car, SpareFoot helps you find the perfect storage space to fit your needs. Claymont, DE 19703 The service representative at the front desk, Myra, was so very sweet and accommodating. Seeing the unit makes all the difference. I will be taking ALL of my business here! Thank you so much for making this difficult time more bearable. Myra was very friendly and helpful throughout the process facility is clean and very well lit. Very clean property. I originally rented a unit that was too small but she did everything in her power to get me a unit that fit my belongings, with a reasonable price! Helping me with everything I needed for my storage. Call SpareFoot and let our experts find you the best deal on storage. Dont worry about your temperature sensitive items being ruined at our temperature controlled facility! Deanna and Myra were very sweet with the whole rental process, great customer service.
Tyrone was fantastic, he was very attentive, he was informative and friendly. Would highly recommend this facility! He asked about what I may be storing in the unit and then made some good suggestion on how to prepare my stuff to be stored. With not alot of time to prepare and not wanting to dispose of anything right away. I highly recommend!!! Super friendly staff. Getting in and out is very secure. Facility owner: Join the SpareFoot network, Browse the most storage options nationwide, 7 Chapel Street Rochester NY 1460911.7 miles away, 1214 Brooks Avenue Rochester NY 146247.8 miles away. Even during this covid19 they were able to help. She was very helpful and informative and made the process very easy. she made me feel like home. Lease was signed and we moved in the same day. Come to find out I wasnt even close. Ive been here a few months and about had enough with the last person who is now gone I hear. Yes, you might, depending on what you need to put in storage. Shierras customer service was great!! Maybe you want to declutter your home and need a place to safely store your less-frequently-used belongings, or maybe you want to keep your furniture out of harm's way during home renovations. Nice young lady was very pleasant to deal with. Tyrone did great and has great customer service skills, he explained everything and was very thorough, we couldn't have chosen a better place and prices are great also. Very clean and the employees are pleasant.
Very friendly receptionist, great customer service. Excellent customer service!!!!!! I liked the fact there is a gate. This is my first storage unit and I didn't know what to expect. Prices exclude insurance and one time administrative fee. Brittini was a great employee answering all questions. Brittini did amazing keeping us under budget be but also with the space we needed, Brittini was so pleasant and friendly. Place is clean, I like that. I am moving and called for pricing and came in today for a 5x5 unit Danielle was my kind of people I told her she reminds me of myself and really enjoy being around cheerful people that know what they are doing she was so great she made it a great experience and i really like her a lot. The rraining in this company is being put to use for sure. Dana was an awesome help I give her 10 stars!!! The unit is clean and easily accessible. Brittini was very knowledgeable about what could fit and what couldnt. Renting here was as "hassle-free" ad possible, thank goodness. Just got started with my rental today. Most of these amenities can prove to be very useful depending on what you need to store.
The next available day for move-in is. About time you all got a new manager in here! Great place with nice costumer service workers. Thank you ladies! Also advise me on checking with my Home Owners insurance to see if I am covered which saved me from purchasing extra insurance. We are experiencing high demand in this area for storage. Clean property. Love the service that they have provided. On the other hand, the 10'x10' and 10'x15' spaces are good for storing larger items of furniture, bicycles and a larger number of possessions. I'm very happy with my unit and confident this will work for me, Quick easy and painless. Extremely patient and caring - made my trips there something to look forward to! She was very knowledgeable and kind in letting me know of the rules and regulations of the storage unit!!!! Holly was super helpful!! She knows her stuff. location was great Had a great and interaction with them. The monthly rent for a storage unit at West Ridge Self Storage - 151 Bernice Street in Rochester starts as low as $53 and goes up to $294. The storage units offered by West Ridge Self Storage - 151 Bernice Street can satisfy all of your storage needs. He is always helpful and so friendly . She went out of her way to make it a very pleasant experience. Extremely informative, and courteous! Come in and William will get you taken care of. Thanks again Michelle! Clerk is very professional and courteous. Walking in i was greeted very nicely, Deanna and Myra was very helpful and answered all my questions that i was concerned about. We have plenty of residents and businesses coming from Pennsylvania, Delaware, and New Jersey. Great customer service and very clean place love it! Thanks. Brittini was amazing giving us an amazing tour. THANK YOU BETH YOU WERE OUTSTANDING AMD I TRULY APPRECIATE YOU TAKING THE TIME WITH ME TO GO OVER ALL OF MY QUESTIONS!
The unit you have selected is no longer available. Deanna was great in providing me with the best storage that is convenient and inexpensive. Highly recommend. Further out, Penfield, NY (9 miles away), and Chili, NY (10 miles away), both have 2 facilities each, with minimum rents of $63 and $64, respectively. Convenient location and great accessibility. Myra was professional and attentive to what I was looking for. I'm proud to say that your property manager Danielle at property in claymont on ridge Rd is outstanding no other property manager has been willing to help me like she has she helped me save some money and no other manager that has been here has ever done that I giver her an outstanding 5 star rating she is incredible I have never had an employee there suggest options to me to help me save money and now because of her I will be recommending to other friends and family to store here if they need a unit she has been great along with her positive attitude. She needs a raise!! Look at all the unit sizes, from the smallest unit to the largest unit, and decide which one is best for you. By using this website or closing this window, you agree to our use of cookies, including cookies for our marketing efforts. My experience has been 5 star. Helpful and friendly staff.