Gracias seor Cesar! All are non-smoking rooms. It also has top sports programming on the giant TV screen. An identity check and valid credit card are required to check in. Their mission is to ensure that you have a fantastic vacation, and they will do everything possible to ensure that you do so. #11 of 11 all-inclusives in Puerto Aventuras, Av. This new la carte restaurant offers a delicious menu of gourmet burgers. The next morning went to reception and requested an upgrade. Get married in paradise! The rooms in the GARDEN VIEW category are distributed throughout the complex. All rooms have a balcony or terrace and a king-size bed or two twin-size beds. 
A bar to enjoy sportand your family and friends. Its design ensures that each and every room offers a marvelous view. Make sure you check what amenities you get with your room, because they will try and charge you if you dont let them know that you get it for free. We also went to see chichen itza and kantun chi which I highly recommend. This was so crazy to me that if you wake up at even 7am theres virtually no dinner times except the 9:30pm right before close.
Drinks - sometimes the bars ran out of brand name liquor. Im particularly thrilled to hear that our bar attendant took such good care of you. For further information, fill in the form and we will contact you shortly. A privileged space in a private area on the beach, very close to the shore. Open from the early evening through to late at night.
Privileged Romance and Privileged Romance Deluxe guests staying more than 4 nights also get the following services in addition to Privileged advantages: Welcome amenity of fruit, bottle of sparkling wine and chocolate (please specify time of arrival when booking), Private dinner for two (one per stay; location may change), Couple massage 30 minutes, Special room decoration. They were always trying to get people to participate. It has been a pleasure to host you and we look forward to welcoming you back soon. Xcacel Puerto Aventuras, 77782, Riviera Maya. If youre looking for R&R, our facilities and our location guarantee that you can make the most of your stay in the Mayan Riviera. It's easy to get to the local marina where there are plenty of restaurants and bars if you want to go out for dinner. In accordance with the law in Mexico, cash payment in USD is not accepted. ( One complaint wish they had hash browns) Beach is a snorkeling paradise, so rocky and short This resort is in a gated community with lots to see Dolphins etc How was my vacation? We had a free entry as part of privilege package. With different areas for activities, relaxation and children.
What do other users think about the hotel? Sitting on one of the best beaches on the Riviera Maya, the Catalonia Riviera Maya hotel is one of the top destinations for celebrating your wedding or renewing your wedding vows. Is parking available at Catalonia Riviera Maya? The hotel is located in the wonderful Puerto Aventuras development. The Catalonia Riviera Maya Hotel enjoys an excellent location from where you can easily visit Xel-Ha. It was so annoying that nobody seemed to have a straight answer. More specific, try to find the bar tender named Cesar. more. Have a drink or cocktail beside the pool. Tripadvisor performs checks on reviews. Booking this room you will be a Privileged customer andyou will enjoy the Privileged All Inclusive package (Seedetail in Useful Information). The garden view rooms are cozy and very comfortable. The restaurant is located in the Hotel Catalonia Yucatan Beach Resort &Spa area. Only one bar in the pool, (that opens at 11). There were complaints about finding seats at the Yucatn pool. Food Truck Butipa during the day in the pool area to enjoy a snack. If youre a golf fan, the hotel's privileged setting gives you the opportunity to enjoy some good rounds. Connecting rooms available. An error occurred and your request could not be handled. Childrenbetween 7 and 11 years old are Juniors and benefit from a 50% discount on the adult price. We had a free water therapy session with our room and when trying to schedule it with guest services they kept saying we had to pay. We would definitely return as the Puerto Aventuras nearby is a bonus. Everything else in the room was perfect. Youll find a golf simulator to test your skills in the sport at the Sports Bar.
New, welcoming and very spacious, they come with dressing room, bedroom and living room. The Japanese restaurant is the best one we visited, the chef was great and it was a really fun experience. The new privileged superior ocean view are very comfortable. If you are a member of Catalonia Rewards you can make your reservation and enjoy some of your benefits as a member during your stay. Come and get ready to spend some unforgettable days in the heart of the Mayan Riviera, surrounded by marvelous landscapes and seductive, white sand beaches. Spend this very special day with your loved ones at one of Catalonia Hotels & Resorts complexes.READ MOREREAD MORE. They are furnished with warm and cosy furniture. 100% fresh-squeezed juice at the poolside bar. 110 and a few with 220 Volts | American plug (adaptor could be necessary), Check in time: 03:00 pm | Check out: 12:00 pm, 10% Discount on massage or any treatment in our Alegra Spa, reservation required, One access to Spa wet area (subjected to availability), Beach towels service delivered in the room, Exclusive access to our Pure Chill Out bar, Privileged swimming pool and Privileged area at the beach, A la carte breakfast, lunch and dinner at exclusive restaurant BLoved (A/C), 10% discount in all extra services at the hotel, Early check-in and late check-out (3pm) subjected to availability, Main floor with gym (cardio training machines, weights and salon for spinning, yoga and pilates lessons). But that to me is crazy. If the name of the credit card supplied when booking at the Catalonia Riviera Maya hotel does not coincide with the name of the guest, please contact the hotel in advance. Elegantly decorated in a modern and contemporary style. You have to reserve a spot at any restaurant you eat at that isnt a buffet. I stayed at this resort for my honeymoon in July 2022, and theres a few things that were very disappointing. Come and get ready to spend some unforgettable days in the heart of the Mayan Riviera, surrounded by marvelous landscapes and seductive, white sand beaches. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. From the Bellboys (Ivan, Adrian, Roger) to Front desk (love the bracelet room key) to Guest service (Sharon) to Maids, waitresses, bartenders! We stayed in one of the privilege rooms and our bed was super comfortable, the air conditioning was great, we had a small issue with the tv remote and it was resolved super quickly. Dear guest. The service in the resort is fabulous. How wonderful to hear how much you enjoyed your stay at the Catalonia Riviera Maya! It is conducted by a Mayan shaman in his native tongue who sends his blessings to the four cardinal points to celebrate the union of the couples souls. Disconnect from the routine and leave stress behind. Drinks were fabulous at the privilege bar as were the staff especially Jesus. After reading some negative reviews we were concerned about coming however the hotel is stunning. Elegantly decorated in a modern and contemporary style, the rooms are furnished with warmth. Yes, it is 0.7 miles away from the center of Puerto Aventuras. For that I think my experiences wasnt as good as I had hoped for a honeymoon. Elegantly decorated in a modern and contemporary style. For security reasons, please enter the characters shown in the image in the box below: Children may stay One free crib per room (on request). Choose the activity you like most and enjoy your Caribbean holiday.
I couldnt even get Baileys in my coffee at 10am. We look forward to welcoming you back in the near future to pamper you again. The last trip was in 2019 pre-Covid. The hotels 423 rooms are known for their spaciousness, their Mexican-Caribbean decor, and for their terraces or balconies, an essential feature enabling one to feel the caress of soft Caribbean breezes, even while in bed. Dear Carolines. Fall in love with our honeymoon suites while you enjoy paradise with your partner. We rented a golf cart for a few days and explored the area. However, I cant blame this on the resort of course because of my lack of research and the trip probably wouldnt have been so bad had my wife and I had our luggage. Alegra Spa Services: massages, treatments and beauty salon. First, my wife and I got to the resort with no luggage, so we had to go buy a couple of necessities. The resort's 7 restaurants take special care with its cuisine. As this is on a gated complex I felt really safe and would recommend this hotel. You also dont get any advantage for paying the extra money to be an exclusive guest or a privilege one in terms of reservations. Make the most of your stay here! We called and they brought some. All the staff were friendly always said hello and happy to help nothing was ever to much trouble. Dear Guest It is always nice to know that our guests have returned home with great memories of their vacations and we are very grateful for the time and effort you have put into sharing your personal experience at the Catalonia Riviera Maya hotel with us and all TripAdvisor readers. Gym, Tennis, Beach Volleyball, Archery, Ping Pong, Golf Simulator (Full Swing Golf). The food, while not the most varied selection, was a lot better than I thought it'd be. New,cozy and very comfortable. We miss the Tapas restaurant, but the burgers at Burger restaurant was still good. Does Catalonia Riviera Maya have airport transportation? Please see our partners for more details. The rooms were basic and could do with an update but they are clean and fit for purpose fridge with fresh bottle water daily air con comfy bed tv with plenty of English movie channels. Book it ASAP! Day or night, if you want to wind down with the best chillout music, this is the place for you. The only thing I would say is that the buffet is the same every day so it when you arrive make as many bookings in restaurants as you can. Housekeeping was always quick and efficient. Indulging you and satisfying your every wish is our byword. Privileged Romance Deluxe Room (Adults Only). Cancun International Airport 77 km - approx MXN830 in taxi. They have furniture of great warmth. Yes, Catalonia Riviera Maya offers airport transportation for guests. The Privileged Premium Deluxe rooms are newly furnished and decorated. He is that guy and will treat you right! Relaxation and wellbeing of body and mind at the stunning 3,900 square metre Alegra Spa. Theres a couple of other things that were just total turnoffs. Let this unparalleled setting in the heart of the Mayan Riviera work its magic upon you. Water, wine, beer and soft drinks in all bars, restaurants and disco (food & drinks available until 02:00 hrs.). I will be sure to share your comments with him. Part of our party did the scuba diving and loved it. We appreciate you mentioning the good communication with the staff in order to provide you with everything that has been necessary to give you a completely satisfactory experience, as well as we are glad to read some special acknowledgements to certain members of the staff who have been able to stand out for their good service. All in all the holiday was perfect and I would definitely stay here Again. Its not like theres any lifeguards you have to wait for to start their shift. Mainly Brits Mexican and American visitors. Live cooking show in front of diners. Entertainment team was great. The new booking system for a la cartes was easy but sometimes hard to get a reservation if you didnt book early in the morning. The bars dont open until 11am, which to me seems weird.
Enjoy your beautiful view of the Caribbean Sea. Swim with dolphins and dive in the cenotes. Its an absolute disaster how disorganized they are. A true 4star resort with 5 star service!!! The offering is enormous, so as to ensure that everyone can always enjoy their favorite food. But from the Cancn airport to the resort it took about 1h20 minutes. Children between 0 and 6 years stay free. Voltage: all rooms have possibility of connections to 110 and some of 220 Volts. We bought about $80USD worth of stuff (tag prices and estimated taxes), but when converting to MXN it was $100. We were pleasantly surprised this time. Come and get ready to spend some unforgettable days in the heart of the Mayan Riviera, surrounded by marvelous landscapes and seductive, white sand beaches. Definitely book the restaurants as soon as you get there as they book up quickly. You can only book for the day of or the next day, and it fills up at 5:30 am. Pools dont open until 8, albeit Ive seen people just go in anyways and nothing gets said. Of course, near the pool and next to the sea, there is a wonderful place to sip your refreshment or have a snack. The Premium Deluxe rooms feature newly renovated furnishings and furnishings. The new superior privileged rooms are very comfortable. We loved the options for outside lunch - crepes, hot dogs, tacos, Riviera Maya poolside paella, and fish market at Yucatn beach. See more questions & answers about this hotel from the Tripadvisor community. Close to the hotel are the Puerto Aventuras Golf Club, Playa Paraso Golf Club, Golf el Camalen Mayakoba and the Playacar Spa &Golf Club. Which popular attractions are close to Catalonia Riviera Maya? Great hotel.
The Caribbean Sea's turquoise waters can be seen from this hotel-paradise. The new Privileged Romance Deluxerooms are exterior and very comfortable. The Amstar excursion people were the only ones who would actually accept our US cash. Are there opportunities to exercise at Catalonia Riviera Maya? There are lots of restaurants and bars and live bands playing. The Caribbean is astrip of paradise where you can have a great time. Massages, relaxing Caribbean, master cabins, single massage cabins, palapa, Spa Facilities Booking not necessary. We appreciate that you added very generous remarks of the positive sides of your vacation with us, mentioning that our infrastructure and food options made your stay more enjoyable. By taking its inspiration from the surrounding Caribbean paradise, this hotel offers you a dream vacation. We are processing your request and will contact you shortly. They have a king size bed or two twin size beds. We never had an issue booking into the restaurants and only ate in the buffet twice within our 10 day stay for our night time meal. The specialties of this Steak House &Grill await you. The Tequila Bar is open from morning to well into the night. What a joke. Receive our warmest regards. Never had a problem getting into any restaurant. only issue with the maid service is that we would only get max of two towels for 3 guests but I would ring reception and more were always brought up. Practice your swing! Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool. And its in the smallest pool which is crazy to me. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. The steakhouse menu is much better than the previous one. Me and my friend stayed here for a week recently and it was sooo much better than the reviews had lead me to believe. I spoke with guest services about this and they said we dont get anything complimentary with our room at the spa. Attention: this hotel does not accept American dollars as cash. On the other hand, we are detecting that there are incidents that tend to replicate and we assure you that we are already working on the restructuring of processes that allow us to have greater control and thus take a proactive position. I will be sure to share your comments with the team. Our team of wedding planners will take care of every detail so all youll have to worry about is having a good time. Evening activities What are some of the property amenities at Catalonia Riviera Maya? Own or manage this property? Hotel Catalonia Royal Bvaro - Adults Only, Hotel Catalonia Royal La Romana - Adults Only, Hotel Catalonia Royal Ses Estaques - Adults Only, Hotel Catalonia Royal Tulum - Adults Only, Hotel Catalonia Ses Estaques - Adults Only, Breakfast, lunch and dinner at the buffet restaurants, Various dinners at la carte restaurants, Water, wine, beer and soft drinks at all bars and restaurants, Daily beach and pool activities in different languages, Early Check-in and late check-out upon availability, Discounts of 10% on massages or treatments, Beach towels in the room on the day of arrival. I know about the staff members are very passionate about their work and do their best to satisfy your needs and make you feel pampered all the time. We offer everything from aquatic sports, strolls along the beach, relaxing massages or live music to extraordinary views in unforgettable locations: virgin sand islands, impressive nature parks or imposing ruins of lost civilizations. Theme restaurants la carte dinners. Its scenery will leave you spell bound, and youll fall in love with its beaches. How wonderful to hear how much you enjoyed your stay at the Catalonia Riviera Maya! BEING A MEMBER OF CATALONIA REWARDS YOU'LL HAVE: Introduce el hotel y el localizador de tu reserva, Already have an account? I do not wish to receive marketing messages from Catalonia Hotels & Resorts or its Catalonia Rewards loyalty programme, even if customised, to inform me about services and promotions offered by the hotels in the chain. The rooms were still a bit dated but in a Caribbean style with rainwater showers. Beauty services, first floor spa area, cabins for hydrotherapy treatments, relaxation area with tea and juice, Spa boutique, fitness room, Forfait Top room amenities include a minibar, air conditioning, and a flat screen TV. that isnt a buffet. We also hired a buggy and drove to the marina which I again highly recommend. Excursions service Claim your listing for free to respond to reviews, update your profile and much more. This is a tourist development which boasts a marina for yachts, a golf course, restaurants and dolphin tanks, all within easy reach of the main Mayan Riviera attractions. Yes, free parking is available to guests. For up to 4 adults & 2 kids. Breakfast was good and lunch there was the snack bar buffet and always a feshly cooked option either beach or pool side with special drinks, definitely no complaints from us and we never went hungry. Its design ensures that each and every room offers a marvelous view. The El Abuelo lobby bar is the perfect place to soak up the hotels great vibe. The sargassum was minimal the week we were there and there were always workers clearing the beach. Dear guest.
The price is worth it and it fits my needs for my family or my husband and I by ourselves. Spa:Entrance to spa not permitted to children under the age of 18. Booking this room you will be a Privileged customer and you will enjoy the Privileged All Inclusive package (See detail in Useful Information). Our overall experience with guest services and the front desk was TERRIBLE. We recommend calling ahead to confirm details.
I wish I could have stayed longer!!!! The singers at the Rock show were fantastic. Its large furnished terrace offers you a duplex bath. Experiences Catalonia Hotels. Thats why were offering you this upgrade so that you can enjoy exclusive amenities, added extras, and more comfortable and better located rooms. online booking for three days instead of two. This is crazy to me because if youre an early riser, you proBably gotta stay in your room until you can actually do something. The Catalonia Riviera Maya hotel has a free dedicated car park. Subject to availability. However, we are disappointed to read that your experience with us did not live up to your expectations and we would like to extend our sincerest apologies. Let this unparalleled setting in the heart of the Mayan Riviera work its magic upon you. Close to the hotel are the Puerto Aventuras Golf Club, Playa Paraso Golf Club, Golf el Camalen Mayacaba and the Playacar Spa & Golf Club. Direct payments in US Dollar are not accepted in attention to the Mexican government regulations. Which languages are spoken by the staff at Catalonia Riviera Maya? Welcome to paradise service or post jet lag alleviation. Kids activities Im particularly thrilled to hear that our pool attendants took such good care of your family. The staff are all hard working and cant do enough to help you. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Daily activities program in different languages (at the pool and at the beach): aerobics, volleyball, aqua-aerobics Other activities: tennis, soccer, ping pong, archery and bicycles (daytime use only), One free scuba diving lesson at the pool (older than 14 years old), Fully equipped Sports Bar with sports TV and a variety of games, In our theatre, theme nights, contests and prizes, Beach & pool towels, hammocks and sunshades, Scuba diving: excursions, PADI Certificates, snorkelling and equipment renting, Gift shop, boutiques, cigar caf, logo shop. The pool was great but you need to be up early to get a sun bed after 6am there was no chance Francisco at the tequila bar really made our holiday we never sat with an empty glass I was disappointed to see he had never made the wall of fame. Once the booking has been made, the hotel will contact guests to organise advance, non-cancellable payment. Your towel and a cocktail always to hand so you can cool down while enjoying the sun or have a wonderful swim in the pool. You choose your companions and well offer you the most delicious dishes. Dress code: casual. Payment: Mexican Peso, Euro, Canadian Dollar, Pound & credit cards: Visa, Amex and MasterCard. Rauxa Restaurant &Show, a world of desire, rapture and sensuality. Booking this room you will be a Privileged customer andyou will enjoy the Privileged All Inclusive package (Seedetail in Useful Information). The personal data you submit to us shall be processed by the hotel in the Catalonia Hotels & Resorts chain where you made your booking in its capacity as the data controller (you can consult the controllers contact details here) for the purposes of (i) attending and handling requests for information about the products and services offered by our hotels through www.cataloniahotels.com and (ii) to send you marketing messages and advertisements to inform you about the services and promotions offered by the hotels in the chain should you not have objected to this. At the moment these reservations do not generate Travel Cash nor do they allow you to redeem it.
A bar to enjoy sportand your family and friends. Its design ensures that each and every room offers a marvelous view. Make sure you check what amenities you get with your room, because they will try and charge you if you dont let them know that you get it for free. We also went to see chichen itza and kantun chi which I highly recommend. This was so crazy to me that if you wake up at even 7am theres virtually no dinner times except the 9:30pm right before close. Drinks - sometimes the bars ran out of brand name liquor. Im particularly thrilled to hear that our bar attendant took such good care of you. For further information, fill in the form and we will contact you shortly. A privileged space in a private area on the beach, very close to the shore. Open from the early evening through to late at night.
Privileged Romance and Privileged Romance Deluxe guests staying more than 4 nights also get the following services in addition to Privileged advantages: Welcome amenity of fruit, bottle of sparkling wine and chocolate (please specify time of arrival when booking), Private dinner for two (one per stay; location may change), Couple massage 30 minutes, Special room decoration. They were always trying to get people to participate. It has been a pleasure to host you and we look forward to welcoming you back soon. Xcacel Puerto Aventuras, 77782, Riviera Maya. If youre looking for R&R, our facilities and our location guarantee that you can make the most of your stay in the Mayan Riviera. It's easy to get to the local marina where there are plenty of restaurants and bars if you want to go out for dinner. In accordance with the law in Mexico, cash payment in USD is not accepted. ( One complaint wish they had hash browns) Beach is a snorkeling paradise, so rocky and short This resort is in a gated community with lots to see Dolphins etc How was my vacation? We had a free entry as part of privilege package. With different areas for activities, relaxation and children.
What do other users think about the hotel? Sitting on one of the best beaches on the Riviera Maya, the Catalonia Riviera Maya hotel is one of the top destinations for celebrating your wedding or renewing your wedding vows. Is parking available at Catalonia Riviera Maya? The hotel is located in the wonderful Puerto Aventuras development. The Catalonia Riviera Maya Hotel enjoys an excellent location from where you can easily visit Xel-Ha. It was so annoying that nobody seemed to have a straight answer. More specific, try to find the bar tender named Cesar. more. Have a drink or cocktail beside the pool. Tripadvisor performs checks on reviews. Booking this room you will be a Privileged customer andyou will enjoy the Privileged All Inclusive package (Seedetail in Useful Information). The garden view rooms are cozy and very comfortable. The restaurant is located in the Hotel Catalonia Yucatan Beach Resort &Spa area. Only one bar in the pool, (that opens at 11). There were complaints about finding seats at the Yucatn pool. Food Truck Butipa during the day in the pool area to enjoy a snack. If youre a golf fan, the hotel's privileged setting gives you the opportunity to enjoy some good rounds. Connecting rooms available. An error occurred and your request could not be handled. Childrenbetween 7 and 11 years old are Juniors and benefit from a 50% discount on the adult price. We had a free water therapy session with our room and when trying to schedule it with guest services they kept saying we had to pay. We would definitely return as the Puerto Aventuras nearby is a bonus. Everything else in the room was perfect. Youll find a golf simulator to test your skills in the sport at the Sports Bar.
New, welcoming and very spacious, they come with dressing room, bedroom and living room. The Japanese restaurant is the best one we visited, the chef was great and it was a really fun experience. The new privileged superior ocean view are very comfortable. If you are a member of Catalonia Rewards you can make your reservation and enjoy some of your benefits as a member during your stay. Come and get ready to spend some unforgettable days in the heart of the Mayan Riviera, surrounded by marvelous landscapes and seductive, white sand beaches. Spend this very special day with your loved ones at one of Catalonia Hotels & Resorts complexes.READ MOREREAD MORE. They are furnished with warm and cosy furniture. 100% fresh-squeezed juice at the poolside bar. 110 and a few with 220 Volts | American plug (adaptor could be necessary), Check in time: 03:00 pm | Check out: 12:00 pm, 10% Discount on massage or any treatment in our Alegra Spa, reservation required, One access to Spa wet area (subjected to availability), Beach towels service delivered in the room, Exclusive access to our Pure Chill Out bar, Privileged swimming pool and Privileged area at the beach, A la carte breakfast, lunch and dinner at exclusive restaurant BLoved (A/C), 10% discount in all extra services at the hotel, Early check-in and late check-out (3pm) subjected to availability, Main floor with gym (cardio training machines, weights and salon for spinning, yoga and pilates lessons). But that to me is crazy. If the name of the credit card supplied when booking at the Catalonia Riviera Maya hotel does not coincide with the name of the guest, please contact the hotel in advance. Elegantly decorated in a modern and contemporary style. You have to reserve a spot at any restaurant you eat at that isnt a buffet. I stayed at this resort for my honeymoon in July 2022, and theres a few things that were very disappointing. Come and get ready to spend some unforgettable days in the heart of the Mayan Riviera, surrounded by marvelous landscapes and seductive, white sand beaches. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. From the Bellboys (Ivan, Adrian, Roger) to Front desk (love the bracelet room key) to Guest service (Sharon) to Maids, waitresses, bartenders! We stayed in one of the privilege rooms and our bed was super comfortable, the air conditioning was great, we had a small issue with the tv remote and it was resolved super quickly. Dear guest. The service in the resort is fabulous. How wonderful to hear how much you enjoyed your stay at the Catalonia Riviera Maya! It is conducted by a Mayan shaman in his native tongue who sends his blessings to the four cardinal points to celebrate the union of the couples souls. Disconnect from the routine and leave stress behind. Drinks were fabulous at the privilege bar as were the staff especially Jesus. After reading some negative reviews we were concerned about coming however the hotel is stunning. Elegantly decorated in a modern and contemporary style, the rooms are furnished with warmth. Yes, it is 0.7 miles away from the center of Puerto Aventuras. For that I think my experiences wasnt as good as I had hoped for a honeymoon. Elegantly decorated in a modern and contemporary style. For security reasons, please enter the characters shown in the image in the box below: Children may stay One free crib per room (on request). Choose the activity you like most and enjoy your Caribbean holiday.
I couldnt even get Baileys in my coffee at 10am. We look forward to welcoming you back in the near future to pamper you again. The last trip was in 2019 pre-Covid. The hotels 423 rooms are known for their spaciousness, their Mexican-Caribbean decor, and for their terraces or balconies, an essential feature enabling one to feel the caress of soft Caribbean breezes, even while in bed. Dear Carolines. Fall in love with our honeymoon suites while you enjoy paradise with your partner. We rented a golf cart for a few days and explored the area. However, I cant blame this on the resort of course because of my lack of research and the trip probably wouldnt have been so bad had my wife and I had our luggage. Alegra Spa Services: massages, treatments and beauty salon. First, my wife and I got to the resort with no luggage, so we had to go buy a couple of necessities. The resort's 7 restaurants take special care with its cuisine. As this is on a gated complex I felt really safe and would recommend this hotel. You also dont get any advantage for paying the extra money to be an exclusive guest or a privilege one in terms of reservations. Make the most of your stay here! We called and they brought some. All the staff were friendly always said hello and happy to help nothing was ever to much trouble. Dear Guest It is always nice to know that our guests have returned home with great memories of their vacations and we are very grateful for the time and effort you have put into sharing your personal experience at the Catalonia Riviera Maya hotel with us and all TripAdvisor readers. Gym, Tennis, Beach Volleyball, Archery, Ping Pong, Golf Simulator (Full Swing Golf). The food, while not the most varied selection, was a lot better than I thought it'd be. New,cozy and very comfortable. We miss the Tapas restaurant, but the burgers at Burger restaurant was still good. Does Catalonia Riviera Maya have airport transportation? Please see our partners for more details. The rooms were basic and could do with an update but they are clean and fit for purpose fridge with fresh bottle water daily air con comfy bed tv with plenty of English movie channels. Book it ASAP! Day or night, if you want to wind down with the best chillout music, this is the place for you. The only thing I would say is that the buffet is the same every day so it when you arrive make as many bookings in restaurants as you can. Housekeeping was always quick and efficient. Indulging you and satisfying your every wish is our byword. Privileged Romance Deluxe Room (Adults Only). Cancun International Airport 77 km - approx MXN830 in taxi. They have furniture of great warmth. Yes, Catalonia Riviera Maya offers airport transportation for guests. The Privileged Premium Deluxe rooms are newly furnished and decorated. He is that guy and will treat you right! Relaxation and wellbeing of body and mind at the stunning 3,900 square metre Alegra Spa. Theres a couple of other things that were just total turnoffs. Let this unparalleled setting in the heart of the Mayan Riviera work its magic upon you. Water, wine, beer and soft drinks in all bars, restaurants and disco (food & drinks available until 02:00 hrs.). I will be sure to share your comments with him. Part of our party did the scuba diving and loved it. We appreciate you mentioning the good communication with the staff in order to provide you with everything that has been necessary to give you a completely satisfactory experience, as well as we are glad to read some special acknowledgements to certain members of the staff who have been able to stand out for their good service. All in all the holiday was perfect and I would definitely stay here Again. Its not like theres any lifeguards you have to wait for to start their shift. Mainly Brits Mexican and American visitors. Live cooking show in front of diners. Entertainment team was great. The new booking system for a la cartes was easy but sometimes hard to get a reservation if you didnt book early in the morning. The bars dont open until 11am, which to me seems weird.
Enjoy your beautiful view of the Caribbean Sea. Swim with dolphins and dive in the cenotes. Its an absolute disaster how disorganized they are. A true 4star resort with 5 star service!!! The offering is enormous, so as to ensure that everyone can always enjoy their favorite food. But from the Cancn airport to the resort it took about 1h20 minutes. Children between 0 and 6 years stay free. Voltage: all rooms have possibility of connections to 110 and some of 220 Volts. We bought about $80USD worth of stuff (tag prices and estimated taxes), but when converting to MXN it was $100. We were pleasantly surprised this time. Come and get ready to spend some unforgettable days in the heart of the Mayan Riviera, surrounded by marvelous landscapes and seductive, white sand beaches. Definitely book the restaurants as soon as you get there as they book up quickly. You can only book for the day of or the next day, and it fills up at 5:30 am. Pools dont open until 8, albeit Ive seen people just go in anyways and nothing gets said. Of course, near the pool and next to the sea, there is a wonderful place to sip your refreshment or have a snack. The Premium Deluxe rooms feature newly renovated furnishings and furnishings. The new superior privileged rooms are very comfortable. We loved the options for outside lunch - crepes, hot dogs, tacos, Riviera Maya poolside paella, and fish market at Yucatn beach. See more questions & answers about this hotel from the Tripadvisor community. Close to the hotel are the Puerto Aventuras Golf Club, Playa Paraso Golf Club, Golf el Camalen Mayakoba and the Playacar Spa &Golf Club. Which popular attractions are close to Catalonia Riviera Maya? Great hotel.
The Caribbean Sea's turquoise waters can be seen from this hotel-paradise. The new Privileged Romance Deluxerooms are exterior and very comfortable. The Amstar excursion people were the only ones who would actually accept our US cash. Are there opportunities to exercise at Catalonia Riviera Maya? There are lots of restaurants and bars and live bands playing. The Caribbean is astrip of paradise where you can have a great time. Massages, relaxing Caribbean, master cabins, single massage cabins, palapa, Spa Facilities Booking not necessary. We appreciate that you added very generous remarks of the positive sides of your vacation with us, mentioning that our infrastructure and food options made your stay more enjoyable. By taking its inspiration from the surrounding Caribbean paradise, this hotel offers you a dream vacation. We are processing your request and will contact you shortly. They have a king size bed or two twin size beds. We never had an issue booking into the restaurants and only ate in the buffet twice within our 10 day stay for our night time meal. The specialties of this Steak House &Grill await you. The Tequila Bar is open from morning to well into the night. What a joke. Receive our warmest regards. Never had a problem getting into any restaurant. only issue with the maid service is that we would only get max of two towels for 3 guests but I would ring reception and more were always brought up. Practice your swing! Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool. And its in the smallest pool which is crazy to me. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. The steakhouse menu is much better than the previous one. Me and my friend stayed here for a week recently and it was sooo much better than the reviews had lead me to believe. I spoke with guest services about this and they said we dont get anything complimentary with our room at the spa. Attention: this hotel does not accept American dollars as cash. On the other hand, we are detecting that there are incidents that tend to replicate and we assure you that we are already working on the restructuring of processes that allow us to have greater control and thus take a proactive position. I will be sure to share your comments with the team. Our team of wedding planners will take care of every detail so all youll have to worry about is having a good time. Evening activities What are some of the property amenities at Catalonia Riviera Maya? Own or manage this property? Hotel Catalonia Royal Bvaro - Adults Only, Hotel Catalonia Royal La Romana - Adults Only, Hotel Catalonia Royal Ses Estaques - Adults Only, Hotel Catalonia Royal Tulum - Adults Only, Hotel Catalonia Ses Estaques - Adults Only, Breakfast, lunch and dinner at the buffet restaurants, Various dinners at la carte restaurants, Water, wine, beer and soft drinks at all bars and restaurants, Daily beach and pool activities in different languages, Early Check-in and late check-out upon availability, Discounts of 10% on massages or treatments, Beach towels in the room on the day of arrival. I know about the staff members are very passionate about their work and do their best to satisfy your needs and make you feel pampered all the time. We offer everything from aquatic sports, strolls along the beach, relaxing massages or live music to extraordinary views in unforgettable locations: virgin sand islands, impressive nature parks or imposing ruins of lost civilizations. Theme restaurants la carte dinners. Its scenery will leave you spell bound, and youll fall in love with its beaches. How wonderful to hear how much you enjoyed your stay at the Catalonia Riviera Maya! BEING A MEMBER OF CATALONIA REWARDS YOU'LL HAVE: Introduce el hotel y el localizador de tu reserva, Already have an account? I do not wish to receive marketing messages from Catalonia Hotels & Resorts or its Catalonia Rewards loyalty programme, even if customised, to inform me about services and promotions offered by the hotels in the chain. The rooms were still a bit dated but in a Caribbean style with rainwater showers. Beauty services, first floor spa area, cabins for hydrotherapy treatments, relaxation area with tea and juice, Spa boutique, fitness room, Forfait Top room amenities include a minibar, air conditioning, and a flat screen TV. that isnt a buffet. We also hired a buggy and drove to the marina which I again highly recommend. Excursions service Claim your listing for free to respond to reviews, update your profile and much more. This is a tourist development which boasts a marina for yachts, a golf course, restaurants and dolphin tanks, all within easy reach of the main Mayan Riviera attractions. Yes, free parking is available to guests. For up to 4 adults & 2 kids. Breakfast was good and lunch there was the snack bar buffet and always a feshly cooked option either beach or pool side with special drinks, definitely no complaints from us and we never went hungry. Its design ensures that each and every room offers a marvelous view. The El Abuelo lobby bar is the perfect place to soak up the hotels great vibe. The sargassum was minimal the week we were there and there were always workers clearing the beach. Dear guest.
The price is worth it and it fits my needs for my family or my husband and I by ourselves. Spa:Entrance to spa not permitted to children under the age of 18. Booking this room you will be a Privileged customer and you will enjoy the Privileged All Inclusive package (See detail in Useful Information). Our overall experience with guest services and the front desk was TERRIBLE. We recommend calling ahead to confirm details.
I wish I could have stayed longer!!!! The singers at the Rock show were fantastic. Its large furnished terrace offers you a duplex bath. Experiences Catalonia Hotels. Thats why were offering you this upgrade so that you can enjoy exclusive amenities, added extras, and more comfortable and better located rooms. online booking for three days instead of two. This is crazy to me because if youre an early riser, you proBably gotta stay in your room until you can actually do something. The Catalonia Riviera Maya hotel has a free dedicated car park. Subject to availability. However, we are disappointed to read that your experience with us did not live up to your expectations and we would like to extend our sincerest apologies. Let this unparalleled setting in the heart of the Mayan Riviera work its magic upon you. Close to the hotel are the Puerto Aventuras Golf Club, Playa Paraso Golf Club, Golf el Camalen Mayacaba and the Playacar Spa & Golf Club. Direct payments in US Dollar are not accepted in attention to the Mexican government regulations. Which languages are spoken by the staff at Catalonia Riviera Maya? Welcome to paradise service or post jet lag alleviation. Kids activities Im particularly thrilled to hear that our pool attendants took such good care of your family. The staff are all hard working and cant do enough to help you. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Daily activities program in different languages (at the pool and at the beach): aerobics, volleyball, aqua-aerobics Other activities: tennis, soccer, ping pong, archery and bicycles (daytime use only), One free scuba diving lesson at the pool (older than 14 years old), Fully equipped Sports Bar with sports TV and a variety of games, In our theatre, theme nights, contests and prizes, Beach & pool towels, hammocks and sunshades, Scuba diving: excursions, PADI Certificates, snorkelling and equipment renting, Gift shop, boutiques, cigar caf, logo shop. The pool was great but you need to be up early to get a sun bed after 6am there was no chance Francisco at the tequila bar really made our holiday we never sat with an empty glass I was disappointed to see he had never made the wall of fame. Once the booking has been made, the hotel will contact guests to organise advance, non-cancellable payment. Your towel and a cocktail always to hand so you can cool down while enjoying the sun or have a wonderful swim in the pool. You choose your companions and well offer you the most delicious dishes. Dress code: casual. Payment: Mexican Peso, Euro, Canadian Dollar, Pound & credit cards: Visa, Amex and MasterCard. Rauxa Restaurant &Show, a world of desire, rapture and sensuality. Booking this room you will be a Privileged customer andyou will enjoy the Privileged All Inclusive package (Seedetail in Useful Information). The personal data you submit to us shall be processed by the hotel in the Catalonia Hotels & Resorts chain where you made your booking in its capacity as the data controller (you can consult the controllers contact details here) for the purposes of (i) attending and handling requests for information about the products and services offered by our hotels through www.cataloniahotels.com and (ii) to send you marketing messages and advertisements to inform you about the services and promotions offered by the hotels in the chain should you not have objected to this. At the moment these reservations do not generate Travel Cash nor do they allow you to redeem it.