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Please accept our apologies if any of our associates were not attentive to your needs or did not provide you with the service you deserve during your time with us. Choose your currency. You can only leave a review within 28 days after check-out. Check out time is 1200pm based on the hotel's local time. The Doubletree Hotels highlights above are subject to change without notice. Actual travel distances may vary.

Check in requirements at the property for guests 21 years and older, include photo ID and a credit card under the reservation name. Booking.com will make efforts to obscure email addresses, phone numbers, websites, social media accounts, and similar details. Respect the privacy of others. We are very sorry for the reservation-related issues you encountered upon arrival and the unsatisfactory our front desk associates handled this situation. language, whether its just a rating or contains comments as well, etc.). Copyright 19962022 Service animals complying with ADA Title lll regulations are allowed. Second time I had a toilet that kept flushing and needed repair. In the future, I will be taking my business elsewhere, where it is appreciated. Plus, Way had my plate numbers so that I could avoid getting towed. Kindest Regards, Jeff Fowlkes, General Manager. Delight in a warm, freshly baked chocolate chip cookie when you arrive in our bright and spacious atrium.

place is run like a small town motel, not a 12 floor hotel. We do have Accessible rooms with two Double beds, however, we are a non-smoking hotel. We apologize for your disappointment with the lack of staff and the inconvenience it caused. All rights reserved. Check your booking confirmation email to find your booking number and PIN. Kindest Regards, Jeff Fowlkes, General Manager. However, our transportation desk in the lobby can assist you with transportation to NYC, or to downtown Newark where you may utilize NJ transit to NYC. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed. Images powered by. Airport shuttle is so pathetic that shadey guys roam the lobby passing out taxi cards. Thank you again for your program and system.". Browse questions from guests for anything extra you want to know about the property. We are glad to read that we were able to provide you with an outstanding stay once again. Our hotel is the ideal place to stay pre or post-cruise from Cape Liberty Cruise Port - just 7 miles away. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. We will speak with our culinary team to address these concerns. Avoid using profanity or approximations of profanity with creative spelling in any language. Please enter a valid email address. We have shared your observations with the appropriate parties to ensure this is not repeated. Yes, there is a pool on-site at the property.. Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. Rooms are old and need remodeling, doors don't open, phone doesn't work, loud. This is the version of our website addressed to speakers of English in the United States. WiFi is complimentary to all hotel guests. Good day, The property operated shuttle runs specifically to Newark Airport. Poor service and treatment of Diamond members! Debit cards may be used to authorize; room, tax and estimated incidentals upon check-n. Hello, thank you for your inquiry. Does DoubleTree by Hilton Hotel Newark Airport have an airport shuttle? Fitness center and, Pets allowed on select floors only. The only way to leave a review is to first make a booking. Not worth the $ 40 for a burger and a beer. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The chart provides the cheapest public rates available by room type. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. 1 King Bed Suite Connector King Room Connected To Parlor To Make A Suite, 1 King Bed WiFi 12 95 Day Sweet Dreams Experience Bed, 1 King Mobility Accessible Roll in Shower Exec Lounge Acces Exec Lounge Continental Break, 1 King Mobility Accessible Roll in Shower Exec Lounge Acces Exec Lounge Continental Breakfast Eve Ap, 1 King Mobility Accessible with Bathtub High Speed 12 95 Day Sweet Dreams Experience Bed, 1 King Mobility Accessible with Bathtub N, 1 King Mobility Accessible with Bathtub No, 1 King Mobility Accessible with Bathtub No High Speed 12 95 Day Sweet Dreams Experi, 1 King Mobility Accessible with Bathtub No High Speed 12 95 Day Sweet Dreams Experienc, 1 King Mobility Accessible with Bathtub No High Speed 12 95 Day Sweet Dreams Experience Be, 1 King Mobility Accessible with Bathtub No High Speed 12 95 Day Sweet Dreams Experience Bed, 1 King Mobility Accessible with Bathtub No High Speed 12 95 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Was told the shuttle runs every half hour on the hour. See more questions & answers about this hotel from the Tripadvisor community. We will fly in and take the shuttle to your hotel on Nov. 5th. Yes, there is a gym/fitness area available on-site at the property. Yes, we are located just north of Newark Airport. Plan your trip to the port with ease by stopping by the travel desk in our lobby. It was a 99 degree day in Newark and i wasn't going to fight my way onto a shuttle after traveling since 4 in the morning. If you booked through us and want to leave a review, please sign in first.

We are happy to assist with that requirement. How to get to DoubleTree by Hilton Hotel Newark Airport from Newark Liberty International Airport. To see correct prices and occupancy info, add the number and ages of children in your group to your search. We are happy you were pleased with our spacious accommodations and that our location convenient to the airport worked well for you. He proceeds to pack about 8 large suitcases in and then tells us there is no room for us he will be back. What are some of the property amenities at DoubleTree by Hilton Hotel Newark Airport? Yes with several caveats. Yes, pets are typically allowed, but it's always best to call ahead to confirm. A couple of the staff at reception, however, were rude! Kindest Regards, Jeff Fowlkes, General Manager. We offer park and fly options for guests that wish to leave their car at the hotel while they travel. Also, was comped a meal, which the hotel billed for anyway. Medium 40 Pounds 100.00 Non-Refundable Fee, Alt Government Rate 1 King Bed Executive Lounge Accessible Continental Brkfast Eve Appetizers Desert, Alt Government Rate 1 King Bed Suite Connector King Room Connected To Parlor To Make A Suite, Alt Government Rate 1 King Bed WiFi 12 95 Day Sweet Dreams Experience Bed, Alt Government Rate 2 Double Beds Executive Lounge Accessible Continental Brkfast Eve Appetizers Des, Alt Government Rate 2 Double Beds Mobility Accessible with Tub WiFi 12 95 Day Sweet Dreams Experienc, Alt Government Rate 2 Double Beds WiFi 12 95 Day Sweet Dreams Experience Bed, Doubletree by Hilton Hotel Newark Airport, New Jersey Institute of Technology (NJIT), Holiday Inn Newark International Airport, an IHG Hotel, Springhill Suites by Marriott Newark Liberty International, Springhill Suites by Marriott Newark Liberty Inter, Delicious warm chocolate chip cookies upon check-in, Premium bath products by Crabtree & Evelyn, Eforea Spa offers three customized experiences for any guest, Select locations offer Made Markets, serving healthier, fresh made options. We are, however, glad to know one of our colleagues was able to resolve the issue. Can we get a car rental from your property on Nov. 6th? We take comments like yours seriously as we continually strive to improve our guest experience. Thanks. Executive rooms offer access to a lounge. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The complimentary shuttle runs 24 hours a day, so yes, 3:30AM is no problem. We recommend calling ahead to confirm details. Additionally, the property is chronically understaffed. Even 3:30AM? We hope to have the pleasure of hosting you again soon. Therefore, it was disappointing to read that we did not meet your expectations. It was also very difficult to get service in the restaurant in general. Thank you for staying with us and for the feedback. These were the rudest, and most unprofessional, people I have dealt with.