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I was told things were ok. hampton I am very disappointed at the lack of customer service. Staff was VERY kind when we requested new bedding after check-in, and tried to help- but they were not miracle workers. She stated she would send our confirmation number to our email address listed on our Hilton Honors account. I feel some adjustment should have been offered even though it doesn't change the fact of the inconvenience and overall disappointment with our accommodations.

I explained to Paige and Marion both about my home being destroyed in hurricane Harvey in Texas in 2017. They have the housekeeper's board and the housekeeping supervisor's report collaborating this. They tried to accomadate us but were unable too. Ms. Monroe took my cell phone number and said someone would give me a call with the status however no one ever called us. Email: hampton.6656@gmail.com. I was not prepared to work but, had to. The employees show no respect for sleeping guests with the volume of their voice, icemaker was broken (for 6 months apparently) but my main concern was this and the reason I will never stay at another Hilton property.

This week when receiving my Wells Fargo statement for this month, I saw a Hampton Inn charge of $181.42 on my statement.

I never looked in the bag, until later that night.

I could not believe the treatment that I received from the General Manager Marion Keith, and Jordan Wallace the front desk manager. I checked in the next day on the Nov 29th.

Staff was so helpful and housekeeping staff was amazing. There were no corrections or refunds issued.The hotel said you refused the housekeeping service the first night by placing "do not disturb" sign on the door. So I called back a fourth time, spoke with Shannon, and she said that they gave them to fed ex but fed ex apparently lost them. Elyse P. Kukonu Houk. I booked a room for my daughter and a few friends for her 16th birthday.. Later, the next night, when we used the stairwell I mentioned to my mom and husband that it smelled like marajuana. 5. On Sunday when checking out the girl at the front desk did not have a resolution for this matter and I was never charged the full amount. On the side of our bed I found someones retainers and hair tie.Things like that should not be happening in a hotel like yours. I'm so disgusted with this property now, because of her treatment. We made a reservation for a handicap, non smoking room with a King size bed. They refused to give it to her until I returned 2 housekeeping work shirts. It seems our requests for the room of our choice were ignored in favor of the guests already in hand. Within a few minutes she called us back and told us she would move us to a first floor room. I heard her calling the older lady Bones and making fun of her with other employees. Horrible customer service at the Walterboro, SC location!! They were very rude and offered a 5 % discount on my next stay. At that point I asked to speak with her manager because I was having a hard time understanding her broken English, although I did not say that to her. Having said this, I want you to know that we stay exclusively with Hampton Inn whenever we travel, and have done so for many, many years. Im pretty sure the hotel isnt sold out, and Im by myself and hardly in the room. Deeply saddened b/c Ive used your properties for over 25 yrseven as a referral for friends/ family when hosting large events. I recently stayed at your hotel at Pine Knolls Shore for training for my job on November 14-16, 2018. I am now red from contact w bleach on towel. i would certainly like to know if this is official Hampton policy so that I may plan future trips and places I stay accordingly. I stayed at Hampton Inn Old Town Alexandria the other weekend.

I called down to the front desk and asked if they knew when the power might come back on? That statement would have helped me accept that a reservation I had less than fifteen minutes was not refundable. Reserv: 93725551 special instructions: no bleach on towels or sheets. Very bad move for whoever made that call. On today while in the room where the training took place my nose was congested and drainage from my sinuses started to drain in the back of my throat and I had a sore throat. Can someone contact this Hotel and get me some help in recovering my blazer?

7/24/18-7/27/18 stayed at Hampton inn Chicago on e Huron st. Finally decided to leave when we awoke to a gurgling sound in the bathroom and found human waste/stool emerging from the drain and filling the bathtubyes!!! i secured reservations on (thur) mar 21, 2019 for 2 adults, one room , and the confirmed price was $901.74 including all fees and taxes, BUT when i called on (tue) march 26, to get my confirmation number, my reservation was in the computer, BUT the price changed to $1318.00 including all fees and taxes.

I need to say before I go on with my current situation that I had a bad experience during my stay on opening week about a year ago. Dan stated that he did not want to accuse staff (but it's ok to accuse guests?). Also booked through them. I originally called the motel in Corbin, KY. and made reservations for Sep 19, 24, and 25, then later called to change them to Sep 26, Oct 1 and 2. Staying 2 weeks in this hotel Brandon Florida. I stated that I had a reservation for a cost of $362.84. I was very disappointed overall. The car is brand new with only 1k miles on it. She stated that the pest control company checked our room and the rooms on both sides and reported seeing no problem.

Marion, IN, 46952 One more thing the next day my husband spoke to the new Sales Agents on duty Cory Adolfo and Olivia Seymour. I guess the people next door never been teenagers before.. they was not disrespectful just trying to have a good time.. then had the police called on them.. First of all I need to mention that we chose the Hampton based on great reviews from AAA. He said it would be better if we found some were else to stay???

Let start feeling sad to have come to Buffalo and stay at downtown Buffalo Hampton inn made reservations for 3pm had us wait for hour today that hotel is not ready and then was treated very rudly by reception to find out that they still have gave us the room came over with two more sodas to go with the ones they already gave us by the we were upset so since reception seen that we were upset took them back n said nevermind SMH I been in a lot of hotel never got treated like this, 11 Mar 2018 - In an attempt to make a reservation for 17 Mar 18, I inquired with the reservation person (813-818-7202) about retired military discount and her reply was that because the rooms were filling fast, they could not offer a discount. First of all they excepted responsibility but knowledge Ing it was there and they would ship it to me and now they are saying tough luck its my problem . Not even a call back. At that point SHE HUNG UP ON ME.

I may be contacted at 214-287-2543. Each Employee who answered the phone kept giving me the excuse we will have someone go check the room and get right back to you.

The bathroom countertop is not much more than half the length of other rooms and we asked for a table for our countertop needs and were told nothing was available. cincinnati hampton inn airport south bites florence bed tripadvisor weeping bug Incidentally, the room was had much deferred maintenance that I am confident would never pass a quality control inspection by hour corporation. This is the second time that I have been treated EXTREMELY RUDELY by this employee. For a week I tried to contact management asking that they check the room to get ignored. I was there, along with 20-30 members of our State Convention, for our Annual Conference Meeting. At 1330 Tiffany called me back to tell me that she was going to charge me for the room. We are very tempted to post a poor review on Trip advisor.

My wife spoke with him and suggested that he speak with staff as this is absurd. I continued to explain myself as best I can that this is not the kind of behavior that a supervisor should be expressing; however, at this point, she (Rosey) was no longer listening.

Its been more than a month and no one has returned my calls. That is where the laundry room is located. On the phone with Priceline for 57 minutes on hold waiting for a supervisor. But not one of the employees there would return my phone call.

He was of no help and said guests often misplace property and I should search my suitcases and the room.

I also contacted the corporate number, but was told to submit a complaint online I will pay more to stay somewhere where its QUIET and you can actually get some sleep around here. Soon, I could hear the automatic key unlock the door, and then the door began to open! Not a good experience. I went straight to the front desk and was told I needed to talk to Brandon the manager who was not on duty. It did not and ran all night and was so loud that it kept us both awake in bed! A year ago, we moved to our new home in Calabash, NC. She became agitated and said loudly "I don't know nuthin about what you are talking about. Our Foundation is very disappointed in your hotel and the Operations Manager. She didn't give me a professional feeling at all and I don't believe they will change the way they are doing business. Sincerely, Tara Gould (989)550-8595, Called the hotel to modify my reservation spoke to a representative at the front desk who excepted the change, I was told I was all set with the reservation been modified.

VERY REDICULOUS . so she tried to be sneaky and cancel my inital payment and reprocess it with the card on booking.com since it was an out of date card she had to notify me she needed to do the charge again but tried to blame the machine. Thereafter, please remove the $181.42 charge from my Wells Fargo credit card. With this new FBO Destins tarmac is now void of aircraft!!. When they came back with drinks we drank a bit and then we all decided to do something else even though we just got the room, so we checked out shortly thereafter. An amount of $167.14 for the room and a surprise charge for $12.99 booking fee, even though I had booked directly through the Sayre Hampton Inn. We did not slerp at all.

The 1-800-Hampton # spoke to Alexander said sorry could not help me. Since they were fully booked, there was nothing that Lynn could do but give us a break on our stay; however, that did not compensate us for the inconvenience or the misrepresentation that had occured. Stayed at a Hampton in Las Cruces, NM and got what I believe to be bed bugs. I SHOULDN'T BE CHARGED THE PRICE OF FULL SERVICE WITHOUT RECEIVING WHAT WE EXPECTED TO GET WHEN STAYING AT A HILTON BACKED FACILITY. Received a call from Hampton Inn Lee Summit MO this AM.

I stayed at hampton inn perrysburg on march 9th.

I was told yes they did and gave him my AAA card.

i spoke to booking.com and they said they called and the woman told her of her error. associate certified entomologist I then informed him that I had just entered your hotel and was given a check in cost of $588.00 and with my stated objection provided that I thereafter was give a cost of $488.00.

I cannot even remember the gibberish I experienced, so I made a reservation at the Drury Inn next to the Hampton, that was easy and no problems. Within a few minutes she called us back and told us she would move us to a first floor room.

rickw578@yahoo.com.

I stayed at the Hampton Inn in Hershey, PA on 09/29/2017 due to my sister being a patient at the Medical Center. I take daily oral chemotherapy, so I was required to take steroids. 3. While a guest at your Clinton, NJ Inn I used the guest laundry. I needed to go to the doctor for my severely bruised right leg. What is going on with this.. I tried to book a room for the Hilton Inn downtown Wilmington, NC for the Battleship Half Marathon. Doing laundry 01 item was missing from the washer.. Went to take a shower there was no hot water. While checking out, the woman didn't have much to say to us and when we asked her if this was a known problem at the hotel, she didn't respond. Smoking is permitted in designated areas only. To say the least we were very disappointed with the non sensitive manager. I would not expect this type of customer service from any organization and especially a Hilton company. We really appreciated there hospitality and wanted you to know what they did. So we are charged 197.00 for not canceling a month ahead of time.

We were in room 306. Beware of this hotel specially the one in Columbus Ohio. This is like the "bait and switch" tactic used by unscrupulous retailers. I needed to wash clothes because I was there for over a week. Sunday morning when I came down to check out, again I asked if I could leave a report, a written report about the incident. I want to know what if anything you intend to do about this, My wife, Shirley A. OConnor, made a reservation with the Hampton Inn Denver-International Airport on 8/20/18 at 1:21 PM for the night of 9/6/18, reservation #90902603. hampton place louisville apartments ky I had a family emergency and had to leave suddenly. After staying one night at this hotel above, I will no long stay at a Hampton Inn. We had been on the road driving for 9 hours and this was not good news. We didn't want to move to another room because we weren't comfortable staying in the hotel and didn't want to spread the bed bugs to another room.

I called back to the hotel and gave it to Kaynisha Johnson afterwards she stated she had us in the system for one day!.

I tried to book Hilton Inn through Booking.com and I didn't realize that the site booked me at Hampton Inn downtown until I received an email confirmation. The hotel was under construction. They said their children were ages, 7, 9, 12, and 15 and that they were from Kansas, and this was the first family vacation they had taken.

Because of the young ladies at the desk, I will book at your facility in the future.

I told her that no, you don't, as no one else in my unit gave their card info because we shouldn't have to. We realized they were bed bugs and immediately called the front desk. A young woman with a foreign accent helped me on the phone.

The clerk was to cancel our reservations so our account would not be charged. We contacted Travelocity and they gave us an additional confirmation number.

Needless to say, my husband was pretty trapped in the room due to inability to climb 3 flights of stairs. I had just got out of the hospital as I had stomach surgery and my family and I were trying to leave South Florida due to Hurricane Irma. I couldnt pay again in the card because limit was reached.

I booked at this hotel for the convience, given I did not have a car with me. Hilton Reservations and Customer Care.

We went to the room but could still hear the loud compressor noise and decided it wasn't worth changing rooms and moving all our things. I will never stay another night in Hampton Inn and when I made the reservations they should told me that the place was under construction what a mess.

At minimum, I expected a courtesy call from Manager Amy Magdon; she never called. The check in time I was told would be around 2pm so I scheduled my travel time to arrive at 2pm. I told them I have a heart condition but they told me this was the only option. Not only did we have the most uncomfortable sleep due to sleeping in our clothes because of the moisture in the bed, we found mold on the pillows. The complimentary breakfast was excellent there was two people working the kitchen continued to bring out fresh hot food. Reported to hotel staff when leaving hotel at approximately 6:40 am. I cannot believe the attitude and disrespect employees displayed. I recently (8/13/16) stayed with the Hampton Inn in Colorado Springs, Airport location. I called several times and was giving the run around and finally told that someone was now checked into the room. My complain is about our bed was a full size not big enough for grown adults.

She too inspected the clothing and instructed me to compiled a list for replacing the clothing and email it to her. I just don't want to lose faith in your hotels because of bed bugs, which can happen at any hotels. When we moved here, we stayed at that same Hampton Inn in Southport, NC for another 11 days waiting for the movers to arrive. I work hard every day and dont receive any credit my general manager cindy Harris doesn't talk to us employees with respect we've lost a lot of employees due to her and shes about to lose me. This was the worst hotel stay of our lives. I was upset by this and decided to stay in a non Hampton Inn Hotel. Test No.1. 3.

Within a few minutes she called us back and told us she would move us to a first floor room. 6. Mr. Herman also posted the security guard on the third floor all night Friday in front of the teams suite to monitor our every move. I try to be considerate of others, but it is the way they went about it. It is a shame that Mr. Welch is such a poor representative of the Hilton brand.

In the last two days, I have called the one in Asheboro, NC and Eufaula, Al. My wife Jenny Powers-Mcclellan or Jenny Powers cell phone 615-403-8896 is a Hilton Honors member and until recently was a Diamond Member. I called the hotel a minute ago and the lady who answered told me it was an "incidental damage fee" in case we damaged the room.

I am paying for the shipping of the blazer so I do not understand them giving me the run around. The attendant's name was Shawn; she refused to give me her last name. Went to bed around 11:00-11:30pm and was immediately bitte February 7, 2018. the surety guard saw and heard every thing.I believe the guard said the guys name was right. My daughter and I both suffer from asthma and allergies and today (our stay was last night) she is broke out in hives and having trouble breathing and I'm having trouble breathing as well. On 26 September 2018, I contacted your hotel, Hampton Inn, Montgomery, Alabama, to make reservations for 5 and 6 October 2018. The following day, August 31, 2018, I called the above Hampton inn ( 1-303-371-0200) and talked to Gwinn to cancel our reservations. Obe man told us we could get other room next two women said no. This email is to file a formal complaint about the manager, Terry Herman, for treating our families and players disrespectfully.

Also my room should have been exterminated. Unacceptable!!

Recent stay in Greece NY. We were told there were no rooms available to switch us to. The lady put me through to a man named Luis to file a complaint. There is no doubt that she would recall me asking about placing the room charge and valet charges on two different credit cards. But one of us has to suffer. I am requesting that you remove the $150.00 charge from our bill as this is unwarranted and unfair. Because from I've been informed that this is not legal. I'm not sure if she stayed at the same Hampton as I did, but her bill was considerably less than mine. In March of this year the Foundation I am treasurer of, Tredyffrin & Easttown Care, supported a homeless individual (Kim VanWyk) in our area by paying for part of her hotel bill at the Hampton Inn in Exton, PA (4 North Pottstown Pike, Exton, PA 19341).

Management stated there was nothing else to be done. The community, your employees and your reputation deserves better. These people need fired. (1 mile from the beach!) I will be taking action against this Hampton Inn.

Breakfast was nice but the evening reception each night for the home wood suites would not allow us to attend yet they were in our breakfast area and coffee area. Harold F. McClellan

Manager Dan does not want to check into anything - he just prefers to blame the guest. Needless to say, I am not happy about this and am considering ending any future patronage of Hampton Inns. Marriott, Fairfield ect.

So I phoned your toll free number to make a reservation and it was a totally useless experience. We realized they were bed bugs and immediately called the front desk. We traveled with other people so this could have affected three different homes. This kind of behavior in many jobs will at least get an employee written up, and in some casesfired! The manager asked me if I wanted ice and I told him I would use some. After her declining group reservations I still chose to do business and she cannot be bothered to return the correct information and book the rooms. The deck itself appeared in good working order, but that was not the case as the boards underneath were rotted. We have never had a problem, or caused one during any of our stays.

We planned to rest, visit some friends and shop around a little.

We were informed by the front desk clerk that we did not have a reservation and our Hilton Honors account still showed our old email address. If you want the details, please email me as it will take 2-3 pages to tell you everything in writing. We have to stay in McComb one more night, this is where we were planning on staying but as much money as we have spent here I just think we should at least get enough extra points to add to the ones we already have to be able to get a free king studio for the night. I expect that call. The woman told us she didn't know what to do so she would need to call the GM. Now at this point, I was totally ashamed, embarrassed and humiliated.

I booked a room for my step-daughter to stay there the night before her orientation at George Mason University. On 11-17-17 a reservation was made upon checking the girl at the front desk told us that we would be charged a security deposit and billed credit card for $108.91 when I see this charge the next day went and spoke to the girl at the front desk who advised that this would be credit back to the account on this day. My husband Todd needed to rest and was in the room, when suddenly between 5:00 and 6:00 P.M. there was a electrical power outage. Stayed in room 317 overnight. He said I was on his list of things to do, but he had been very busy with other guests. Although housekeeping returned, they still did not clean my room thoroughly. I said we have been coming for 25 years and have only had 2 bad stays. And with her trying to judge me for not having a place for my cildren to stay is appalling to me considering, she was homeless, and living in the hotel at one point, until the owner allowed her to move into one of his homes.

By the time all was said and done, 2 hrs went by. 3464 NW 25th Terrace When we were about to go to bed my mom saw a bug crawling across her pillow. I did contact the last hotel listed and they said it wasn't them. That was around & 7:30pm. The guests in Rm 129 decided to stay another night and Rm 127 had been taken also we were told.

He told us to come to the race area campsite as there was truly no other option. I was promised a room in two hours, however when I returned later in the evening, there was no mention of changing rooms. Rentokil North America. One of my daughters lips became swollen, chaff and painful. My colleague was placed in a suite at the same federal rate, however, when I asked to be changed to a suite, I was told I would have to pay extra, which I denied.

Please help me resolve this issue I have I know that is not Hilton and I am a Hilton honors member. Please see our partners for more details. You would not compensate my one day but that's okay yeah. Slept good.

We stayed 9 days at the Hampton Inn in Southport, NC when we came down here to look around. My wife and I have stayed here many years for football weekends. I cannot stay at Hampton because I must catch a water taxi from Hilton to get to the start line. is there dishonesty taking place at this hotel? We had to park on the street and our vehicle had to be moved by 10:00 am or it would be towed. We checked in that Saturday afternoon and the room was in great shape (as always with Hampton) except for the fact the Air Conditioning Unit in the room was making a terrible noise. Last night, we stayed at the Hampton Inn in Lumberton, North Carolina. We were in town to see my eldest High School daughters bike race at the Sea Otter Classic.

When we got in the room the Air Condtioner was still making a terrible noise. Everyone keeps blaming everyone else. HOW RUDE! FIRST WE ARRIVE POOL DOES NOT WORK.

My husband just called Hampton Inn head offices about our complaints. I booked the room, with the understanding that I would not be arriving to the hotel until approximately 1:00 AM. She said that there was a 48 hr??? I am a Hilton honors member, love staying at Hilton hotels for business, but do not feel I should be responsible for a room that I nor my employee stayed at or booked.

We do not plan to stay at the Hampton Inn Buckhead again. I reported a theft (jewelry bag & jewelry) to the Ithaca, NY Police Department- Case Number I17-15935 during my stay at the Hampton Inn-Ithaca on Sept. 1-3, 2017. Because I was not told initially that my reservation would be non-refundable, and because I asked for directions and was put on hold - I believed so the clerk could get the information, and because I was told one price but was charged another, and because I was charged a booking fee (also a fact I was not told during my first lost phone call trying to make a reservation in Elk City, OK) of $12.99, I am very disappointed in the customer service from a motel we have used many times over the years. we have been loyal customers up until now but this is very poor customer service.

WORST PLACE EVER! They checked hotels in the area to see if there were any open to fit our accomadations but everything was booked.