In order to protect your Personal Data, we might require you to prove your identity which may consist of your name, contact number, passport or other identification document details so that we can check them against our records and satisfy ourselves as to your identity. How long will Personal Data be retained for? They may use small invisible images known as web beacons or tracking pixels (in the next point) in their digital products and services when providing us those services. Such pre-arrival message will include other information about the hotel, the area and the weather. When you make a reservation or complete check-in using mobile devices (including but not limited to electronic tablets and robot self check-in kiosks), you may need to provide certain Personal Data for guarantee purposes. When you visit a page with content embedded from, for example, YouTube or Facebook, these service providers may set their own cookies on your web browser. Such information allows us to track information, such as how many individual users we have and how often they visit our websites. 4. However, once you choose to furnish our Websites with your Personal Data, it may be linked to the data stored in the cookies. Our Websites may contain links to other sites of third parties. Please allow us 30 days to process your request. They may include contact information (such as name and address), and demographic information (such as zip code, age level). Your Personal Data will not be collected apart from what you voluntarily provide us. You will know when this Statement and Policy was last updated by looking at the date at the top of this Statement and Policy. However, if you do not provide the mandatory data required, we may not be able to process your enquiries or requests or provide you with the requested products, services, activities or facilities. Your Personal Data held by Dorsett will be kept confidential. We will also use your email address to send an email confirmation of your booking, and a pre-arrival message summarising your confirmation details and preferences. When you are viewing our Websites, a cookie is transferred to your browser by the web server and is stored on your computer. 2.2 Making a room reservation and check in at our hotels
Cookies are text files that we place in your computer's browser to store your preferences. For example, if you visited the website of a retail company you may start seeing advertisng from the same retail company displaying special offers or showing you the products that you were browsing when you come to our Websites. We treat all the Personal Data that you provide to us as confidential information. Except with your prior consent or as required by law, we will not transfer or disclose your Personal Data to any third party except to our subsidiaries, associated companies and/or business associations; our service providers, data processors or advisors in connection with our operations and our provision of your requested products, services, activities or facilities; and those as required by any applicable laws, rules or regulations, subject to a duty of confidentiality. This capability helps our service provider to send the email in a format you can read. 2.1 Anonymous Browsing
1. 4.3 Secure transmission and storage of data
Ironically, this includes where you have opted out from cookies, as this requires an opt-out cookie to be set. Dorsett Hospitality International Limited, headquartered in Hong Kong, its parent, subsidiaries and affiliates, and their hotels (collectively referred to as "Dorsett", "we", "our" or "us") have created this Statement to demonstrate our firm commitment to protect your privacy and to provide you with information in relation to the personal data and/or personal information ("Personal Data") Dorsett may collect from you as required by local laws and regulations and those of other applicable laws and regulations in the different jurisdictions that Dorsett may collect, use or transfer your Personal Data. Laws and regulations applicable to Personal Data protection vary by country, therefore we may put in place additional measures that vary depending on the applicable legal requirements. Cookies, by themselves, do not tell us your Personal Data unless you choose to provide it to us by, for example, registering for one of our services. Sign up for Dorsett - Your Rewards, start to earn points, enjoy member discount and special benefits when you stay at a participating Dorsett Hotels or d. Collection Hotels. 6. Cookies allow our Web Analytics Services Providers to recognize your browser or device and, for example, identify whether you have visited our Websites before, what you have previously viewed or clicked on, and how you found us. Although these cookies can track your visits around the web they don't know who you are. For reservations, data encryption process begins when you arrive and accept the secure sockets layer (SSL) certificate at the booking engine page and when data is passing from the third-party payment card industry (PCI) compliant central reservation system to our PCI compliant operating systems. This Statement and Policy is designed to provide compliance with all relevant applicable laws and regulations, in particular those our businesses are subject to. The mentioned Personal Data is required to create an audit trail of how the request has been handled. Without these cookies, online advertisements you encounter will be less relevant to you and your interests. If reservation is made through our Websites, such Personal Data will be passed via a third-party system to our hotel operating systems under data encrypted environment. In order to assure your future comfort and attention to your individual needs, other stay specific information may also be stored in the property management system, such as your food and beverage preferences and other special requests. We do not control the use of these cookies and cannot access them due to the way that cookies work, as cookies can only be accessed by the party who originally set them. If you would like us to make a reservation at one of our hotels, we will request for your Personal Data for payment purposes and to administer our business. If you believe phishers have gained access to your Personal Data or financial information, we recommend that you change your password(s), alert your credit card service provider and bank and review credit card and bank account statements to check for unauthorised charges. 9 Aldgate High Street, London EC3N 1AH, United Kingdom, I wish to be enrolled in the Dorsett Loyalty Program, and understand and agree that the personal information, including my name, contact details and other information collected for the program member profile, will be automatically processed and used by the Dorsett Loyalty Program, Dorsett Hospitality International Limited ("Dorsett") and its appointed data processors in relation to bookings I make using the Dorsett Loyalty Program. Dorsett Hospitality International
You can make a reservation by calling one of our hotels. 18/F., Far East Consortium Building
Google may use the data collected to contextualize and personalize the advertising of its own advertising network. 
However, those sites may not follow the same privacy policies as ours. You may also lodge your complaints with a supervisory authority in your country. If applicable, we will notify you and the supervisory authority in your relevant jurisdiction about any data breach that is likely to result in serious harm to you unless an exception applies, for example, where we have already taken appropriate remedial action that removes the risk of serious harm to any individuals. Delete all cookies when you close your browser. 9. We recommend that you do not reply to the email or click onto any links or pop-up messages and report to the local authorities which handle fraudulent emails. Also, many websites will not work properly if you block cookies completely. Where you have consented, we might also use your Personal Data for direct marketing purposes, for example, we will periodically contact you by post or via email and provide information about our special offers and promotions that may be of interest to you. For hotel related services, upon completing an online room reservation, you can set up, review or update your information online. With your consent, we may also make certain Personal Data available to strategic business partners such as mail houses and email service providers for the sole purpose of mailing and dissemination of promotional materials for us, such as invitation to participate in our online survey and/or with promotion materials for your next booking. By enrolling in the Dorsett Loyalty Program, I agree to the. Please bear in mind that no security system or system of transmitting information over the internet is guaranteed to be secure. 8. To find out more please visit HERE or watch our Reassuring Stays Video below. However, we may refuse to comply with your request if you fail to provide us verification information or with reference to relevant laws and regulations. Transfer of Personal Data In addition, we use the services of third party agents, such as email service providers and mail houses for the purpose of mailing materials to you. You may also set your browser to block cookies (consult the instructions for your particular browser on how to do this), although doing so will affect your ability to perform certain transactions, use certain functionality, and access certain content on our Websites. How long will Personal Data be retained for? Access to one of the best rooftop bars in London, Walking distance from prime traveller attractions, Sorry, the system is unable to generate directions at this time We recognize that certain laws and regulations might be modified to require more stringent standard than those described in this Statement and Policy, in which case the more stringent standards shall apply. We may use your Personal Data collected by us for one or more of the following purposes from time to time: providing and processing your requests, reservations or bookings for our products, services, activities or facilities; providing you with access to all parts of our websites; direct marketing of products, services, activities or facilities by Dorsett and our related entities or business partners (you may elect to opt out from receiving any marketing materials - see section 8.4); conducting market research, surveys and analysis; processing your application for, and managing, operating and maintaining, membership of the Dorsett loyalty program; providing you with information on the activities and benefits of it; billing and debt collection; dealing with your suggestions, enquiries or complaints; communicating with you generally; preventing, detecting or investigating suspicious or illegal activities; and meeting legal and regulatory requirements and/or making disclosure when required by any law, court order, direction, code or guideline applicable in your relevant jurisdiction. 13. Please remember that we do not use cookies to collect your Personal Data although, as explained above, we may combine information from your registration with the data we get from the Web Analytics Services Providers to analyse how you and our guests use our Websites and digital services and products in detail. If you cannot receive HTML, you will not receive a functioning sensor; Know how many users open an email and allow our service provider to compile aggregated statistics about an email campaign for us; and. We use an industry standard for encryption over the internet, to protect your Personal Data. With our 24-hour gym, you can enjoy exercising at any time of day or night and for those looking to let their hair down, be awed by the view of Londons iconic skyline from Jin Bo Law, our 14th floor destination skybar. Such Personal Data will be made available to the applicable hotel for the purpose of completing your reservation request.
When enrolling for our newsletter or loyalty program, you will be required to provide certain Personal Data such as name, email address, mailing address, room preferences and service requests. Located in the heart of the City of Londons financial district, our 13-storey hotel offers chic and contemporary surroundings for the most discerning guests to relax, rejuvenate, and revel! With your consent, we might also offer various related products or services that may be of interest to you as a patron, tenant or club member. The nature of our business and our operations require us to transfer your Personal Data to other group companies, properties, centres of operations, data centres, or service providers that may be located in countries outside of your own for the purposes mentioned in this Statement and Policy, including Hong Kong, Mainland China, the United Kingdom, Australia, Singapore, Malaysia, Germany, Austria and Czech Republic. Once you have withdrawn your consent, we will erase your Personal Data. If you have changed your mind in receiving such promotional materials, please refer to section 8.4. Central, Hong Kong, If you are in the EU, our postal address is:
12. The provision of Personal Data or any information is voluntary and we may not use your Personal Data unless with your consent. As an international business with operations in different parts of the world, we may need to disclose your Personal Data when required by relevant law or court order, or as requested by other government or law enforcement authorities. Dine in style at VQ, a24-hour restaurant serving the very best of modern British cuisine, or indulge in authentic oriental cuisine at Shikumen, a speciality Chinese restaurant. We collect your Personal Data when you make a reservation at our food and beverage outlets. Advertising may then be displayed to you when you visit our Websites or other websites, that are built with these third-party service providers advertising elements, which matches these interests. Please bear in mind that no security system or system of transmitting information over the internet is guaranteed to be secure. We may also store other information such as your room, food and beverage, other preferences and transaction history. We endeavour to deal only with responsible third parties but as we have no control over the acts of such third parties for example the data processors, the privacy protection stated in this Statement ceases to apply to any information which is disclosed to such third parties in accordance with this Statement and we assume no responsibility for the privacy protection provided by such third parties. When you indicate that you would like to receive promotional material either during the reservation or check-in process or when you subscribe for our newsletter, or patronise our restaurants and provide your email address to us specifically and expressly consent to receive marketing communications, we will periodically contact you via email and provide information about special offers and promotions that may be of interest to you. Block cookies from particular sites. Use of Personal Data
Web analytics data and cookies cannot be used to identify you as they never contain your Personal Data such as your name or email address. From time-to-time, we may request Personal Data from you through contests. In any case, please allow us 30 days to process your request. There is a risk inherent in the use of email. ), tracking links and/or similar technology to: Google analytics is a web analysis service provided by Google. Legal Disclaimer
By accepting our services or submitting the application to participate in such events and activities, you unconditionally agree to be photographed, and further agree to the use and/or uploading of such photographs by us on our Websites and/or our promotional and marketing materials. We store your Personal Data in our databases used by operation and marketing systems. You should check with these third-party websites for more information about their cookies. We will implement, where necessary, appropriate measures, including contractual clauses, to secure the transfer of your Personal Data to the third party service providers located in a country with a level of protection though different from the one existing in the country in which your Personal Data is collected. 
3. Our email responses to you will not include any sensitive or confidential information. PERSONAL INFORMATION COLLECTION STATEMENT ("Statement")
Please bear in mind that no security system or system of transmitting information over the internet is guaranteed to be secure. Dorsett may collect your Personal Data from time to time in its dealings with you, for example, when you complete forms and questionnaires or make enquiries in connection with the provision of products, services, activities or facilities by Dorsett at your request; register with Dorsett through our websites or other third party accounts; or enrol in the Dorsett loyalty program. Dorsett Hospitality International
2.5 Accessing our websites from mobile devices
We advise you to review the privacy policy of such third parties before submitting your Personal Data. These communications will relate to offers relating to us and our restaurants as well as other services operated by us. London, England W1K 1AW. For example, we might see that many people who viewed Special Offer also viewed Local Guide on our Websites. If you receive any suspicious emails that look like they are from us but ask for your Personal Data, it is likely a fraudulent email or phishing. Such Personal Data will be stored in our email marketing tool service provider which follows strict data privacy laws and be used strictly by our business units for communication to subscribers and marketing promotion only. Your Personal Data will not be shared with third parties for their own marketing purposes. 2.7 Food and beverage outlet reservations
We do not and will not knowingly solicit or collect Personal Data from them.
Complaints 4.1 Our databases and operating & marketing systems We have categorised this Statement and Policy by major processes and areas so that you can review the information of most interest to you: Please read this Statement and Policy carefully before submitting any Personal Data to us. Also when using our services or participating in our events and activities, there are chances that you may be photographed by our staff or other participants or guests. Your Personal Data will not be shared with third parties for their own marketing purposes. Google utilizes the data collected to track and examine the use of all domains owned by us (i.e. 8.1 Right to access to and/or correction of your Personal Data If you are a repeat guest at our food and beverage outlets or have filled out our food and beverage questionnaire, we may store your Personal Data in our databases used by our business units operation to serve you better upon your return. 2. In an unlikely event of Personal Data breach, where feasible and applicable under relevant laws and regulations, we will, within 72 hours after having become aware of such breach, notify the relevant supervisory authority. 2.8 Non-hotel related services Our email service provider includes a pixel tag, which they refer to as a coded sensor in all of the HTML-based messages sent on our behalf. We do not collect Personal Data from you unless you voluntarily and knowingly provide us, for example when you reach our Websites through our electronic direct mail, or where you have created a profile or account under our Websites and/or when you are making inquiries or reservations/bookings.
However, those sites may not follow the same privacy policies as ours. You may also lodge your complaints with a supervisory authority in your country. If applicable, we will notify you and the supervisory authority in your relevant jurisdiction about any data breach that is likely to result in serious harm to you unless an exception applies, for example, where we have already taken appropriate remedial action that removes the risk of serious harm to any individuals. Delete all cookies when you close your browser. 9. We recommend that you do not reply to the email or click onto any links or pop-up messages and report to the local authorities which handle fraudulent emails. Also, many websites will not work properly if you block cookies completely. Where you have consented, we might also use your Personal Data for direct marketing purposes, for example, we will periodically contact you by post or via email and provide information about our special offers and promotions that may be of interest to you. For hotel related services, upon completing an online room reservation, you can set up, review or update your information online. With your consent, we may also make certain Personal Data available to strategic business partners such as mail houses and email service providers for the sole purpose of mailing and dissemination of promotional materials for us, such as invitation to participate in our online survey and/or with promotion materials for your next booking. By enrolling in the Dorsett Loyalty Program, I agree to the. Please bear in mind that no security system or system of transmitting information over the internet is guaranteed to be secure. 8. To find out more please visit HERE or watch our Reassuring Stays Video below. However, we may refuse to comply with your request if you fail to provide us verification information or with reference to relevant laws and regulations. Transfer of Personal Data In addition, we use the services of third party agents, such as email service providers and mail houses for the purpose of mailing materials to you. You may also set your browser to block cookies (consult the instructions for your particular browser on how to do this), although doing so will affect your ability to perform certain transactions, use certain functionality, and access certain content on our Websites. How long will Personal Data be retained for? Access to one of the best rooftop bars in London, Walking distance from prime traveller attractions, Sorry, the system is unable to generate directions at this time We recognize that certain laws and regulations might be modified to require more stringent standard than those described in this Statement and Policy, in which case the more stringent standards shall apply. We may use your Personal Data collected by us for one or more of the following purposes from time to time: providing and processing your requests, reservations or bookings for our products, services, activities or facilities; providing you with access to all parts of our websites; direct marketing of products, services, activities or facilities by Dorsett and our related entities or business partners (you may elect to opt out from receiving any marketing materials - see section 8.4); conducting market research, surveys and analysis; processing your application for, and managing, operating and maintaining, membership of the Dorsett loyalty program; providing you with information on the activities and benefits of it; billing and debt collection; dealing with your suggestions, enquiries or complaints; communicating with you generally; preventing, detecting or investigating suspicious or illegal activities; and meeting legal and regulatory requirements and/or making disclosure when required by any law, court order, direction, code or guideline applicable in your relevant jurisdiction. 13. Please remember that we do not use cookies to collect your Personal Data although, as explained above, we may combine information from your registration with the data we get from the Web Analytics Services Providers to analyse how you and our guests use our Websites and digital services and products in detail. If you cannot receive HTML, you will not receive a functioning sensor; Know how many users open an email and allow our service provider to compile aggregated statistics about an email campaign for us; and. We use an industry standard for encryption over the internet, to protect your Personal Data. With our 24-hour gym, you can enjoy exercising at any time of day or night and for those looking to let their hair down, be awed by the view of Londons iconic skyline from Jin Bo Law, our 14th floor destination skybar. Such Personal Data will be made available to the applicable hotel for the purpose of completing your reservation request.
When enrolling for our newsletter or loyalty program, you will be required to provide certain Personal Data such as name, email address, mailing address, room preferences and service requests. Located in the heart of the City of Londons financial district, our 13-storey hotel offers chic and contemporary surroundings for the most discerning guests to relax, rejuvenate, and revel! With your consent, we might also offer various related products or services that may be of interest to you as a patron, tenant or club member. The nature of our business and our operations require us to transfer your Personal Data to other group companies, properties, centres of operations, data centres, or service providers that may be located in countries outside of your own for the purposes mentioned in this Statement and Policy, including Hong Kong, Mainland China, the United Kingdom, Australia, Singapore, Malaysia, Germany, Austria and Czech Republic. Once you have withdrawn your consent, we will erase your Personal Data. If you have changed your mind in receiving such promotional materials, please refer to section 8.4. Central, Hong Kong, If you are in the EU, our postal address is:
12. The provision of Personal Data or any information is voluntary and we may not use your Personal Data unless with your consent. As an international business with operations in different parts of the world, we may need to disclose your Personal Data when required by relevant law or court order, or as requested by other government or law enforcement authorities. Dine in style at VQ, a24-hour restaurant serving the very best of modern British cuisine, or indulge in authentic oriental cuisine at Shikumen, a speciality Chinese restaurant. We collect your Personal Data when you make a reservation at our food and beverage outlets. Advertising may then be displayed to you when you visit our Websites or other websites, that are built with these third-party service providers advertising elements, which matches these interests. Please bear in mind that no security system or system of transmitting information over the internet is guaranteed to be secure. We may also store other information such as your room, food and beverage, other preferences and transaction history. We endeavour to deal only with responsible third parties but as we have no control over the acts of such third parties for example the data processors, the privacy protection stated in this Statement ceases to apply to any information which is disclosed to such third parties in accordance with this Statement and we assume no responsibility for the privacy protection provided by such third parties. When you indicate that you would like to receive promotional material either during the reservation or check-in process or when you subscribe for our newsletter, or patronise our restaurants and provide your email address to us specifically and expressly consent to receive marketing communications, we will periodically contact you via email and provide information about special offers and promotions that may be of interest to you. Block cookies from particular sites. Use of Personal Data
Web analytics data and cookies cannot be used to identify you as they never contain your Personal Data such as your name or email address. From time-to-time, we may request Personal Data from you through contests. In any case, please allow us 30 days to process your request. There is a risk inherent in the use of email. ), tracking links and/or similar technology to: Google analytics is a web analysis service provided by Google. Legal Disclaimer
By accepting our services or submitting the application to participate in such events and activities, you unconditionally agree to be photographed, and further agree to the use and/or uploading of such photographs by us on our Websites and/or our promotional and marketing materials. We store your Personal Data in our databases used by operation and marketing systems. You should check with these third-party websites for more information about their cookies. We will implement, where necessary, appropriate measures, including contractual clauses, to secure the transfer of your Personal Data to the third party service providers located in a country with a level of protection though different from the one existing in the country in which your Personal Data is collected. 3. Our email responses to you will not include any sensitive or confidential information. PERSONAL INFORMATION COLLECTION STATEMENT ("Statement")
Please bear in mind that no security system or system of transmitting information over the internet is guaranteed to be secure. Dorsett may collect your Personal Data from time to time in its dealings with you, for example, when you complete forms and questionnaires or make enquiries in connection with the provision of products, services, activities or facilities by Dorsett at your request; register with Dorsett through our websites or other third party accounts; or enrol in the Dorsett loyalty program. Dorsett Hospitality International
2.5 Accessing our websites from mobile devices
We advise you to review the privacy policy of such third parties before submitting your Personal Data. These communications will relate to offers relating to us and our restaurants as well as other services operated by us. London, England W1K 1AW. For example, we might see that many people who viewed Special Offer also viewed Local Guide on our Websites. If you receive any suspicious emails that look like they are from us but ask for your Personal Data, it is likely a fraudulent email or phishing. Such Personal Data will be stored in our email marketing tool service provider which follows strict data privacy laws and be used strictly by our business units for communication to subscribers and marketing promotion only. Your Personal Data will not be shared with third parties for their own marketing purposes. 2.7 Food and beverage outlet reservations
We do not and will not knowingly solicit or collect Personal Data from them. Complaints 4.1 Our databases and operating & marketing systems We have categorised this Statement and Policy by major processes and areas so that you can review the information of most interest to you: Please read this Statement and Policy carefully before submitting any Personal Data to us. Also when using our services or participating in our events and activities, there are chances that you may be photographed by our staff or other participants or guests. Your Personal Data will not be shared with third parties for their own marketing purposes. Google utilizes the data collected to track and examine the use of all domains owned by us (i.e. 8.1 Right to access to and/or correction of your Personal Data If you are a repeat guest at our food and beverage outlets or have filled out our food and beverage questionnaire, we may store your Personal Data in our databases used by our business units operation to serve you better upon your return. 2. In an unlikely event of Personal Data breach, where feasible and applicable under relevant laws and regulations, we will, within 72 hours after having become aware of such breach, notify the relevant supervisory authority. 2.8 Non-hotel related services Our email service provider includes a pixel tag, which they refer to as a coded sensor in all of the HTML-based messages sent on our behalf. We do not collect Personal Data from you unless you voluntarily and knowingly provide us, for example when you reach our Websites through our electronic direct mail, or where you have created a profile or account under our Websites and/or when you are making inquiries or reservations/bookings.