I agreed to this charge and provided a new card number for that transaction. 
This week we were finally ready to get the sofa after more than 5 months and received a call two days before delivery date that the sofa was discontinued and no longer available! CS is at random foreign countries where it is impossible to understand the person and they basically have no ability to resolve anything. I immediately called Macys to ask what happened to the liner. Been delayed 3 more times. Be the first one to find this review helpful. We'll keep our eyes out for you. Had the WORST experience purchasing a VERY expensive TempurPedic mattress from Macys. The manager was so rude, literally said Im sure you can find another mattress liner. Orid 2-Pc. I've checked each time they have delayed my order.
See reviews below to learn more or submit your own review. 10sets of 1:12 Cute Miniature Dollhouse Food Lolli Glass Bottle Toast Macaron Bread Donut Kitchen Accessories Decoration Lovely Mini Fruit Mold Simulation DIY Play Toy for Decoration (10 styles), 4 Set Colorful Wooden Doll House Furniture Wood Miniature Bathroom/ Living Room/ Bedroom/ Kitchen House Furniture Dollhouse Doll Decoration Accessories Pretend Play Kids Toy, Furniture 1:12 Handmade Dollhouse Miniature Children, Miniature Mop Dust Pan Brush Broom Bucket Doll Housework Cleaning Set Dollhouse Accessories for 711.5 inch Dolls Accessories, FINANCE SELECT Kids Table Chairs Set Toddler Activity Toddlers Lego Reading Train Art Play, Area Rugs Faux SheePskin Area Rug Indoor Soft Fluff CarPet 2 X 2 Feet Light Pink, FINANCE SELECT (67x72.5x82cm) Solid Wood Retro Simple Single Sofa Chair Backrest without Buckle Beige, Area Rugs Faux SheePskin Area Rug Indoor Soft Fluff CarPet 2 X 2 Feet Khaki, 1pc Mini Wooden Door Miniature Wooden Door Furniture Model Fairy Door Opening with Accessories Tooth Fairy Door for Fairy Tale Education Learning Toy Pretend Playset, 4 Set Dollhouse Furniture Kid Toy Bathroom Kid Room Bedroom Kitchen Set, Coco Reef Women's Printed Five-Way Convertible Bra-Sized Bikini Top Women's Swimsuit, Jm Collection Lattice-Hem Capri Pants, Created for Macy's, Inc International Concepts Women's Pull-On Gauze Shorts, Created for Macy's, Inc International Concepts Curvy 5 Pull-On Shorts, Created for Macy's, Skinny Dippers Alice Bikini Top Women's Swimsuit, Carmen Marc Valvo Square-Neck Twist-Back Cropped Bikini Top Women's Swimsuit, California Waves Juniors' Strappy-Side Hipster Bikini Bottoms, Created for Macy's Women's Swimsuit, Karen Scott Fleece Quarter-Zip Pullover, Created for Macy's, Motherhood Maternity Long Sleeve Side-Ruched Maternity T-Shirt, Dkny Sport Plus Size Knot-Front Metallic Logo T-Shirt, Arizona Diamondbacks 8-foot Billiard Cloth, See at Luxury Organic Beauty Products (US), Neal's Yard Remedies | Rejuvenating Frankincense Facial Mist 1.52 fl. When I asked why, I got 2 different answer's from online chat and customer service. The chest arrived damage so was advised to refuse delivery. Third bad experience with Macy's furniture. ), An Insiders Guide To High Quality Sofa Construction. Subscribe to receive automatic email and app updates to be the first to know when this item becomes available in new stores, sizes or prices. Orid 2-Pc. Now they are telling me that we are looking at October. It's essentially what I was looking for. So we decide on a mattress and purchase it online. I was advised on this call that the ordered was CANCELLED because the card was declined (how?!? They sent a service technician from the wrong type cleaning company who told us it would be covered but they needed to send the correct company out. 5 days later when I asked about my refund I was told to kindly wait 5-10 business days. How do I know I can trust these reviews about Macy's? Second, table simply not delivered, no information. so would hardly call them White Glove). So, after 9 months, dozens of calls to Macys with the rudest customer service team I have ever encountered, and a few thousand dollars later, I am left with lingering damage to my home and a broken piece of furniture.
I placed a order and paid for same day shipping and they canceled my order the next day. You can tell that something is not right with this company. Your use of our website is subject to intentX's Privacy Policy ,which is available here. Yet, the warranty company won't give me the credit they promised. So now Ive been waiting almost a week to get my money back for a product Im never going to receive. I was told they don't refund the shipping amount! Their actions have to fall within the scope of fraud.
Enjoy reading our tips and recommendations. The prices and offers are not worth the aggravation. SportSpyder is not affiliated with MLB, NFL, NBA, NHL, MLS, EPL, or NCAA in any way. I will recommend all furniture lovers who quest for value in what they purchase to buy this. I've put in 3 claims in the last year with Worry No More. Not once has anything showed up. When I was charged?!?) And at this point Im considering pressing charges. So I ONCE AGAIN placed the order with that salesperson, who proceeded to charge me TWICE for this mattress liner (so $186.91, twice). Your use of our website is subject to intentX's Privacy Policy ,which is available here.
The company is just not honest and is not well run. Really? Room & Board Leather Sofa Review (Good Quality Or Not? Will NEVER use Macys again. I am beyond disgusted with Macys furniture and will never purchase anything from them again. Other marks, names, and titles are property of their respective owners. Then we hear back that there was TOO MUCH urine on the couch for it to be covered under the warranty. We search the web to find the best deals and products. Ordered a two piece sectional sofa on February 20, 2021 was told it would be delivered in late March or early April. I was advised that the first charge would fall off, because it was in error, and the liner would arrive in a few days. Any items you click or buy through links on our site may earn us a commission. Who does that! Finally, after another month, a non damaged chest arrived.
Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. We were advised that Macys would replace this liner if it ever got stained or ripped. After another month, I was given my delivery date.
The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. After multiple delays, I was given a delivery date for my furniture but only the mattress was delivered. After nearly two hours of the customer service rep screaming at me, I was only given a $30 refund for damage to my home (it cost significantly more to actually repair and some is not even able to fully be repaired). Our mattress was more than $4000. I'm over the excuses and want a REFUND! I have quite literally been stolen from. Orid 2-Pc. Third, wrong item sent, supposedly sent replacement, but no one is coming to pick up wrong item. Available exclusively for Silver and above members. We value your privacy. Now there was an accident with the fabric, we reported the claim and told it was a covered incident (pet accident). There were two more attempts to deliver my chest (each one month apart) but both still with significant damage (one of them actually had a giant hole through the chest which looked like a pole has gone through it). Not to mention, they waited a week to decide this and now that we have to try to clean it ourselves is has just sat there. Around expected delivery date received email informing me of delay due to Covid.
The rolled arms and subtle, welting defined lines of this large two-piece sectional flawlessly combine traditional and contemporary design that along with plush cushions draped in smooth leather, invite hours of relaxation in a comfortable, stylish way. Ordered dresser and 2 night stands.
Your email address will not be published. Save my name, email, and website in this browser for the next time I comment. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Macys is still holding the charges under pending so my bank will not release the funds back to me. The company has made darn sure you cannot complain to them directly, and if you write an e-mail, they don't respond. The other items that I purchased were not as advertised either! Web site states 6 to 8 weeks. So after 35 minutes navigating the black hole of a customer service phone number we find out only 1 piece of the sectional is in and the were going to deliver that!!!! This profile has not been claimed by the company. After 27 more minutes got a supervisor on the phone that get this, offered 10% off another piece of furniture to replace this one! FAQ. Required fields are marked *. ConsumerAffairs is not a government agency. So once again, on the following Monday (I paid the previous Friday) I followed up with Macys to make sure things were set up correctly this time. "L"-Shaped Leather Sectional Sofa, Created for Macy's. Area Rugs Heart ShaPed Love Soft Faux SheePskin Fur Plush Light Pink, Shelf Baskets Storage Basket Bin CollaPsible Laundry Basket Small Red, 4 Set Colorful Wooden Doll House Furniture Wood Miniature Bathroom/ Living Room/ Bedroom/ Kitchen House Furniture Dollhouse Doll Decoration Accessories Pretend Play Kids Toy, Area Rugs Heart ShaPed Love Soft Faux SheePskin Fur Plush 70X90Cm/2.3 X 3 Ft Blue, Furniture 1:12 Handmade Dollhouse Miniature Children, Miniature Mop Dust Pan Brush Broom Bucket Doll Housework Cleaning Set Dollhouse Accessories for 711.5 inch Dolls Accessories, Shelf Baskets CollaPsible Storage Baskets Toy Bins With Durable Small Dark Blue, Shower Curtain Rings Flexible Bendable Straight Curved Curtain Track Side Wall Brackets As Picture Shown, Area Rugs Faux SheePskin Area Rug Indoor Soft Fluff CarPet 2 X 2 Feet Light Pink, Area Rugs Heart ShaPed Love Soft Faux SheePskin Fur Plush 70X90Cm/2.3 X 3 Ft Snow White, Linenspa Signature Collection 2" ActiveRelief Memory Foam Mattress Topper, Full, SensorPEDIC Temperature Regulating Coolest Comfort Contour Memory Foam Bed Pillow, Sleep Philosophy 3" Memory Foam King Mattress Topper with 3M Moisture Management, Badgley Mischka Home Pillowcase Pair, King Bedding, Hotel Collection Turkish 13" Square Washcloth Bedding, Charter Club Damask 1.5" Stripe 100% Supima Cotton 550 Thread Count Pillowcase Pair, Standard, Created for Macy's Bedding, Hotel Collection Primativa Decorative Pillow, 18" x 18", Created for Macy's Bedding, Rio Home Fashions Mgm Grand Overfilled Waterproof Mattress Pad - Queen, SensorPEDIC Thinksmart by SensorPEDIC Bedding Essentials Bundle with Mattress Topper, Pillow and Mattress Protector Full, Charter Club Damask 100% Supima Cotton 550 Thread Count Pillowcase Pair, King, Created for Macy's Bedding, Daniele Support Accessories & Fan Gifts Men Women, iPhone XR Daniele Supporter Number 1 Greatest Fan Case, iPhone X/XS Appendix Cancer Awareness Cat This Is My Superhero Cape Case, Ohia Staar Day Crew Testing Exam Teacher Student, iPhone 11 Pro Funny Staar Day Crew Testing Teachers Students Exam Test Day Case, iPhone X/XS Peony Flowers in Shades of Pink - Case, Funny Gardener Gardening Plant Apparel Tees, iPhone XS Max You Are Never Too Old Dirt Gardening Funny Gardener Gift Case, iPhone 12 mini My Social Battery Funny Anti Social Club Introvert Gamer Case, Women Mothers Day Gift Motherhood Best Mom Ever, iPhone 11 Pro Swim Mom Best Mama Ever Swimming Motherhood Mothers Day Case, iPhone 11 Pro USA 4th of july Patriotic Dog American Pug Case, Wisconsin Senate Minority Leader Janet Bewley, 70, is involved in car accident that killed mother, 27, and five-year-old daughter - just ONE DAY after undergoing cataract eye surgery, Are they back on? Since I bought it on a sale, the Billing Department was confused on how much to actually deduct and re-charge, which resulted in several more calls to get that corrected. Fast delivery service and easy communication. But wait, they only deliver furniture 2 days a month and the soonest delivery data available is July 22! oz, Vintage Half Button T Shirt Cross Print Short Sleeve Heathered Summer Tee, Summer 3D Print Contrast Colorblock Casual T shirt Colored Pencil Heart Tee. I requested email confirmation, but never received one. I do not know what happened to this company but they should be shut down and never be allowed to sell furniture again. Unsubscribe easily. I cannot believe the ridiculous service we have received from the "Worry No More" warranty company.
2005-2020 SportSpyder, LLC All rights reserved. They sent an email telling me that I did not comply. and now they can no longer honor the Value Protection offer because its been too long since the delivery. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Don't understand how the government and the law are not involved. ), Heres How To Fix Sagging Leather Sofa Cushions. I can understand COVID delays, but not the inability for Macys to communicate the delay and good luck getting through that black hole of customer service. A premium benefit exclusively reserved for Silver and above members. It took several calls to the billing department to correct. I STRONGLY URGE everyone to avoid purchasing furniture from this terrible company! Our content is intended to be used for general information purposes only. Sign up to receive our free weekly newsletter.
All Rights Reserved. Unsubscribe at any time. They told me it was never ordered (okay.)
Get buying tips about Furniture Stores delivered to your inbox. It has also now taken 2 visits from the technician (there were also 2 times in which the appointment was cancelled at 5 PM the day prior) and the chest is still damaged - the top drawer does not close properly. A few days later, we were contacted by the Sales Department to add a Value Protection Liner for $160 ($186.91 after tax) to maintain the warranty. When we were deciding on a mattress, we visited Macys physical locations several times, no one helped us. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Copyright 2022 , Affiliate Disclosure - Privacy Policy, Orid 2-Pc. They actually tell you when you call in the event you get the opportunity to speak with someone We were told sofa arrived on May 29 at warehouse and we can schedule delivery. "l"-shaped Leather Sectional Sofa, Created For Macy's In Biscotti (special Order). ModeSens Concierge helps you shop 500+ stores in one place. Abbyson Living Leather Sofa Review (Good Quality Or Not? Partner of USA TODAY Sports Digital Properties. Will never, ever, ever again purchase ANYTHING from Macy's. L-Shaped Leather Sectional Sofa, Created for Macys Home Furniture Furniture, Your email address will not be published.
We search the web to find the best deals and products. However, the delivery men DRAGGED it across my brand new floors, steps, and put several holes in my wall (I will also add that none of my White Glove Delivery people ever took their shoes off, smelled heavily of cigarette smoke, etc. When the mattress was delivered about a week later, it arrived by itself with no liner. They were supposed to refund my money within 72 hours is what I was told. I was never told that this would mean the price of the chest would be deducted from my original bill and recharged once delivered. I have been told that Macys will contact me if they are willing to replace the broker drawer. I offered to fax all receipts, and paperwork showing that I did comply. I purchased the Rachael Ray Chelsea bedroom set and a mattress with the White Glove Delivery Service in July 2021. For more information about reviews on ConsumerAffairs.com please visit our Unsubscribe easily. They just offered excuses. What?!? If it takes two months to deliver something how about schedule a few more delivery dates a month??? They are a complete and utter failure and if you choose to do business with them prepare to be disappointed, angry and completely unsatisfied! L-Shaped Leather Sectional Sofa, Created for Macys. First, purchased mattress online, where the company refused to honor online offer. Of course I can cancel but you can go on Macy's web page and they still advertise 6 to 8 weeks for the furniture. Published by associated news paper limited, Part of the Daily Mail, The Mail on Sunday & Metro Media Group, Orid 2-Pc.
Of course, they were not. We will not be purchasing furniture from Macy's again. When I finally got my refund it was for $10 less than what they billed me. ', The Bachelorette: Rachel Recchia gets publicly rejected three times during humiliating rose ceremony. Thank you, you have successfully subscribed to our newsletter! "L"-Shaped Leather Sectional Sofa, Created for Macy's Home - Furniture Furniture. We have owned our sectional for more than 4 years with no issue.
They are happy to keep charging you, though. Any items you click or buy through links on our site may earn us a commission. I contacted Macys to inform them of the damage to my home and furniture. The furniture is strong and well structured. "L"-Shaped Leather Sectional Sofa, Created for Macy's. They also keep a hold on my funds even when they have no clue when they will receive my items. My family members who have also been loyal customers of Macys for decades will also not return to them. Okay, fine. DO NOT DO BUSINESS WITH THESE GUYS!! What a rip off. L-Shaped Leather Sectional Sofa, Created for Macys, Be the first to review Orid 2-Pc. It took multiple phone calls to my sales agent and customer service to figure out that nobody seemed to know when the rest of the furniture would be in stock. I am absolutely incensed.
Download our Browser Extension and get three months of, Orid 2-pc. We value your privacy.
I kept all documents and complied with all conditions. Well start sending you the news you need delivered straight to you. I was also charged for Worry No More, which I never even purchased. The Bachelorette's Jarrod Woodgate spends time with his ex Sam Royce AGAIN after the couple announced their shock split, Zoey Deutch rocks a stylish purple mini-dress on the red carpet at a screening for new film Not Okay, Naomi Watts pays tribute to her son Sasha on his 15th birthday: 'You continue to amaze and inspire me', Miriam Margoles accuses Arnold Schwarzenegger of being inappropriate on the set of End of Days after he admitted to 'stepping over the line' during his film career, Fans spot a VERY odd detail in The Block's cast announcement as an unlikely couple is featured in the line-up, Convicted drug smuggler Schapelle Corby stuns fans by performing her DISGUSTING party trick: 'How did you do that? Copyright 2022 Consumers Unified LLC. because the previous person had not fully submitted it when I spoke to her the week before. Now we have paid extra money to have this couch covered and it was absolutely useless. What Are The Best Leather Sofas For Dogs? Ridiculous. A link has directed you to this review. Getting close to a year. Its location on this page may change next time you visit.
This week we were finally ready to get the sofa after more than 5 months and received a call two days before delivery date that the sofa was discontinued and no longer available! CS is at random foreign countries where it is impossible to understand the person and they basically have no ability to resolve anything. I immediately called Macys to ask what happened to the liner. Been delayed 3 more times. Be the first one to find this review helpful. We'll keep our eyes out for you. Had the WORST experience purchasing a VERY expensive TempurPedic mattress from Macys. The manager was so rude, literally said Im sure you can find another mattress liner. Orid 2-Pc. I've checked each time they have delayed my order. See reviews below to learn more or submit your own review. 10sets of 1:12 Cute Miniature Dollhouse Food Lolli Glass Bottle Toast Macaron Bread Donut Kitchen Accessories Decoration Lovely Mini Fruit Mold Simulation DIY Play Toy for Decoration (10 styles), 4 Set Colorful Wooden Doll House Furniture Wood Miniature Bathroom/ Living Room/ Bedroom/ Kitchen House Furniture Dollhouse Doll Decoration Accessories Pretend Play Kids Toy, Furniture 1:12 Handmade Dollhouse Miniature Children, Miniature Mop Dust Pan Brush Broom Bucket Doll Housework Cleaning Set Dollhouse Accessories for 711.5 inch Dolls Accessories, FINANCE SELECT Kids Table Chairs Set Toddler Activity Toddlers Lego Reading Train Art Play, Area Rugs Faux SheePskin Area Rug Indoor Soft Fluff CarPet 2 X 2 Feet Light Pink, FINANCE SELECT (67x72.5x82cm) Solid Wood Retro Simple Single Sofa Chair Backrest without Buckle Beige, Area Rugs Faux SheePskin Area Rug Indoor Soft Fluff CarPet 2 X 2 Feet Khaki, 1pc Mini Wooden Door Miniature Wooden Door Furniture Model Fairy Door Opening with Accessories Tooth Fairy Door for Fairy Tale Education Learning Toy Pretend Playset, 4 Set Dollhouse Furniture Kid Toy Bathroom Kid Room Bedroom Kitchen Set, Coco Reef Women's Printed Five-Way Convertible Bra-Sized Bikini Top Women's Swimsuit, Jm Collection Lattice-Hem Capri Pants, Created for Macy's, Inc International Concepts Women's Pull-On Gauze Shorts, Created for Macy's, Inc International Concepts Curvy 5 Pull-On Shorts, Created for Macy's, Skinny Dippers Alice Bikini Top Women's Swimsuit, Carmen Marc Valvo Square-Neck Twist-Back Cropped Bikini Top Women's Swimsuit, California Waves Juniors' Strappy-Side Hipster Bikini Bottoms, Created for Macy's Women's Swimsuit, Karen Scott Fleece Quarter-Zip Pullover, Created for Macy's, Motherhood Maternity Long Sleeve Side-Ruched Maternity T-Shirt, Dkny Sport Plus Size Knot-Front Metallic Logo T-Shirt, Arizona Diamondbacks 8-foot Billiard Cloth, See at Luxury Organic Beauty Products (US), Neal's Yard Remedies | Rejuvenating Frankincense Facial Mist 1.52 fl. When I asked why, I got 2 different answer's from online chat and customer service. The chest arrived damage so was advised to refuse delivery. Third bad experience with Macy's furniture. ), An Insiders Guide To High Quality Sofa Construction. Subscribe to receive automatic email and app updates to be the first to know when this item becomes available in new stores, sizes or prices. Orid 2-Pc. Now they are telling me that we are looking at October. It's essentially what I was looking for. So we decide on a mattress and purchase it online. I was advised on this call that the ordered was CANCELLED because the card was declined (how?!? They sent a service technician from the wrong type cleaning company who told us it would be covered but they needed to send the correct company out. 5 days later when I asked about my refund I was told to kindly wait 5-10 business days. How do I know I can trust these reviews about Macy's? Second, table simply not delivered, no information. so would hardly call them White Glove). So, after 9 months, dozens of calls to Macys with the rudest customer service team I have ever encountered, and a few thousand dollars later, I am left with lingering damage to my home and a broken piece of furniture.
I placed a order and paid for same day shipping and they canceled my order the next day. You can tell that something is not right with this company. Your use of our website is subject to intentX's Privacy Policy ,which is available here. Yet, the warranty company won't give me the credit they promised. So now Ive been waiting almost a week to get my money back for a product Im never going to receive. I was told they don't refund the shipping amount! Their actions have to fall within the scope of fraud.
Enjoy reading our tips and recommendations. The prices and offers are not worth the aggravation. SportSpyder is not affiliated with MLB, NFL, NBA, NHL, MLS, EPL, or NCAA in any way. I will recommend all furniture lovers who quest for value in what they purchase to buy this. I've put in 3 claims in the last year with Worry No More. Not once has anything showed up. When I was charged?!?) And at this point Im considering pressing charges. So I ONCE AGAIN placed the order with that salesperson, who proceeded to charge me TWICE for this mattress liner (so $186.91, twice). Your use of our website is subject to intentX's Privacy Policy ,which is available here.
The company is just not honest and is not well run. Really? Room & Board Leather Sofa Review (Good Quality Or Not? Will NEVER use Macys again. I am beyond disgusted with Macys furniture and will never purchase anything from them again. Other marks, names, and titles are property of their respective owners. Then we hear back that there was TOO MUCH urine on the couch for it to be covered under the warranty. We search the web to find the best deals and products. Ordered a two piece sectional sofa on February 20, 2021 was told it would be delivered in late March or early April. I was advised that the first charge would fall off, because it was in error, and the liner would arrive in a few days. Any items you click or buy through links on our site may earn us a commission. Who does that! Finally, after another month, a non damaged chest arrived.
Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. We were advised that Macys would replace this liner if it ever got stained or ripped. After another month, I was given my delivery date.
The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. After multiple delays, I was given a delivery date for my furniture but only the mattress was delivered. After nearly two hours of the customer service rep screaming at me, I was only given a $30 refund for damage to my home (it cost significantly more to actually repair and some is not even able to fully be repaired). Our mattress was more than $4000. I'm over the excuses and want a REFUND! I have quite literally been stolen from. Orid 2-Pc. Third, wrong item sent, supposedly sent replacement, but no one is coming to pick up wrong item. Available exclusively for Silver and above members. We value your privacy. Now there was an accident with the fabric, we reported the claim and told it was a covered incident (pet accident). There were two more attempts to deliver my chest (each one month apart) but both still with significant damage (one of them actually had a giant hole through the chest which looked like a pole has gone through it). Not to mention, they waited a week to decide this and now that we have to try to clean it ourselves is has just sat there. Around expected delivery date received email informing me of delay due to Covid.
The rolled arms and subtle, welting defined lines of this large two-piece sectional flawlessly combine traditional and contemporary design that along with plush cushions draped in smooth leather, invite hours of relaxation in a comfortable, stylish way. Ordered dresser and 2 night stands.
Your email address will not be published. Save my name, email, and website in this browser for the next time I comment. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Macys is still holding the charges under pending so my bank will not release the funds back to me. The company has made darn sure you cannot complain to them directly, and if you write an e-mail, they don't respond. The other items that I purchased were not as advertised either! Web site states 6 to 8 weeks. So after 35 minutes navigating the black hole of a customer service phone number we find out only 1 piece of the sectional is in and the were going to deliver that!!!! This profile has not been claimed by the company. After 27 more minutes got a supervisor on the phone that get this, offered 10% off another piece of furniture to replace this one! FAQ. Required fields are marked *. ConsumerAffairs is not a government agency. So once again, on the following Monday (I paid the previous Friday) I followed up with Macys to make sure things were set up correctly this time. "L"-Shaped Leather Sectional Sofa, Created for Macy's. Area Rugs Heart ShaPed Love Soft Faux SheePskin Fur Plush Light Pink, Shelf Baskets Storage Basket Bin CollaPsible Laundry Basket Small Red, 4 Set Colorful Wooden Doll House Furniture Wood Miniature Bathroom/ Living Room/ Bedroom/ Kitchen House Furniture Dollhouse Doll Decoration Accessories Pretend Play Kids Toy, Area Rugs Heart ShaPed Love Soft Faux SheePskin Fur Plush 70X90Cm/2.3 X 3 Ft Blue, Furniture 1:12 Handmade Dollhouse Miniature Children, Miniature Mop Dust Pan Brush Broom Bucket Doll Housework Cleaning Set Dollhouse Accessories for 711.5 inch Dolls Accessories, Shelf Baskets CollaPsible Storage Baskets Toy Bins With Durable Small Dark Blue, Shower Curtain Rings Flexible Bendable Straight Curved Curtain Track Side Wall Brackets As Picture Shown, Area Rugs Faux SheePskin Area Rug Indoor Soft Fluff CarPet 2 X 2 Feet Light Pink, Area Rugs Heart ShaPed Love Soft Faux SheePskin Fur Plush 70X90Cm/2.3 X 3 Ft Snow White, Linenspa Signature Collection 2" ActiveRelief Memory Foam Mattress Topper, Full, SensorPEDIC Temperature Regulating Coolest Comfort Contour Memory Foam Bed Pillow, Sleep Philosophy 3" Memory Foam King Mattress Topper with 3M Moisture Management, Badgley Mischka Home Pillowcase Pair, King Bedding, Hotel Collection Turkish 13" Square Washcloth Bedding, Charter Club Damask 1.5" Stripe 100% Supima Cotton 550 Thread Count Pillowcase Pair, Standard, Created for Macy's Bedding, Hotel Collection Primativa Decorative Pillow, 18" x 18", Created for Macy's Bedding, Rio Home Fashions Mgm Grand Overfilled Waterproof Mattress Pad - Queen, SensorPEDIC Thinksmart by SensorPEDIC Bedding Essentials Bundle with Mattress Topper, Pillow and Mattress Protector Full, Charter Club Damask 100% Supima Cotton 550 Thread Count Pillowcase Pair, King, Created for Macy's Bedding, Daniele Support Accessories & Fan Gifts Men Women, iPhone XR Daniele Supporter Number 1 Greatest Fan Case, iPhone X/XS Appendix Cancer Awareness Cat This Is My Superhero Cape Case, Ohia Staar Day Crew Testing Exam Teacher Student, iPhone 11 Pro Funny Staar Day Crew Testing Teachers Students Exam Test Day Case, iPhone X/XS Peony Flowers in Shades of Pink - Case, Funny Gardener Gardening Plant Apparel Tees, iPhone XS Max You Are Never Too Old Dirt Gardening Funny Gardener Gift Case, iPhone 12 mini My Social Battery Funny Anti Social Club Introvert Gamer Case, Women Mothers Day Gift Motherhood Best Mom Ever, iPhone 11 Pro Swim Mom Best Mama Ever Swimming Motherhood Mothers Day Case, iPhone 11 Pro USA 4th of july Patriotic Dog American Pug Case, Wisconsin Senate Minority Leader Janet Bewley, 70, is involved in car accident that killed mother, 27, and five-year-old daughter - just ONE DAY after undergoing cataract eye surgery, Are they back on? Since I bought it on a sale, the Billing Department was confused on how much to actually deduct and re-charge, which resulted in several more calls to get that corrected. Fast delivery service and easy communication. But wait, they only deliver furniture 2 days a month and the soonest delivery data available is July 22! oz, Vintage Half Button T Shirt Cross Print Short Sleeve Heathered Summer Tee, Summer 3D Print Contrast Colorblock Casual T shirt Colored Pencil Heart Tee. I requested email confirmation, but never received one. I do not know what happened to this company but they should be shut down and never be allowed to sell furniture again. Unsubscribe easily. I cannot believe the ridiculous service we have received from the "Worry No More" warranty company.
2005-2020 SportSpyder, LLC All rights reserved. They sent an email telling me that I did not comply. and now they can no longer honor the Value Protection offer because its been too long since the delivery. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Don't understand how the government and the law are not involved. ), Heres How To Fix Sagging Leather Sofa Cushions. I can understand COVID delays, but not the inability for Macys to communicate the delay and good luck getting through that black hole of customer service. A premium benefit exclusively reserved for Silver and above members. It took several calls to the billing department to correct. I STRONGLY URGE everyone to avoid purchasing furniture from this terrible company! Our content is intended to be used for general information purposes only. Sign up to receive our free weekly newsletter.
All Rights Reserved. Unsubscribe at any time. They told me it was never ordered (okay.)
Get buying tips about Furniture Stores delivered to your inbox. It has also now taken 2 visits from the technician (there were also 2 times in which the appointment was cancelled at 5 PM the day prior) and the chest is still damaged - the top drawer does not close properly. A few days later, we were contacted by the Sales Department to add a Value Protection Liner for $160 ($186.91 after tax) to maintain the warranty. When we were deciding on a mattress, we visited Macys physical locations several times, no one helped us. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Copyright 2022 , Affiliate Disclosure - Privacy Policy, Orid 2-Pc. They actually tell you when you call in the event you get the opportunity to speak with someone We were told sofa arrived on May 29 at warehouse and we can schedule delivery. "l"-shaped Leather Sectional Sofa, Created For Macy's In Biscotti (special Order). ModeSens Concierge helps you shop 500+ stores in one place. Abbyson Living Leather Sofa Review (Good Quality Or Not? Partner of USA TODAY Sports Digital Properties. Will never, ever, ever again purchase ANYTHING from Macy's. L-Shaped Leather Sectional Sofa, Created for Macys Home Furniture Furniture, Your email address will not be published.
We search the web to find the best deals and products. However, the delivery men DRAGGED it across my brand new floors, steps, and put several holes in my wall (I will also add that none of my White Glove Delivery people ever took their shoes off, smelled heavily of cigarette smoke, etc. When the mattress was delivered about a week later, it arrived by itself with no liner. They were supposed to refund my money within 72 hours is what I was told. I was never told that this would mean the price of the chest would be deducted from my original bill and recharged once delivered. I have been told that Macys will contact me if they are willing to replace the broker drawer. I offered to fax all receipts, and paperwork showing that I did comply. I purchased the Rachael Ray Chelsea bedroom set and a mattress with the White Glove Delivery Service in July 2021. For more information about reviews on ConsumerAffairs.com please visit our Unsubscribe easily. They just offered excuses. What?!? If it takes two months to deliver something how about schedule a few more delivery dates a month??? They are a complete and utter failure and if you choose to do business with them prepare to be disappointed, angry and completely unsatisfied! L-Shaped Leather Sectional Sofa, Created for Macys. First, purchased mattress online, where the company refused to honor online offer. Of course I can cancel but you can go on Macy's web page and they still advertise 6 to 8 weeks for the furniture. Published by associated news paper limited, Part of the Daily Mail, The Mail on Sunday & Metro Media Group, Orid 2-Pc.
Of course, they were not. We will not be purchasing furniture from Macy's again. When I finally got my refund it was for $10 less than what they billed me. ', The Bachelorette: Rachel Recchia gets publicly rejected three times during humiliating rose ceremony. Thank you, you have successfully subscribed to our newsletter! "L"-Shaped Leather Sectional Sofa, Created for Macy's Home - Furniture Furniture. We have owned our sectional for more than 4 years with no issue.
They are happy to keep charging you, though. Any items you click or buy through links on our site may earn us a commission. I contacted Macys to inform them of the damage to my home and furniture. The furniture is strong and well structured. "L"-Shaped Leather Sectional Sofa, Created for Macy's. They also keep a hold on my funds even when they have no clue when they will receive my items. My family members who have also been loyal customers of Macys for decades will also not return to them. Okay, fine. DO NOT DO BUSINESS WITH THESE GUYS!! What a rip off. L-Shaped Leather Sectional Sofa, Created for Macys, Be the first to review Orid 2-Pc. It took multiple phone calls to my sales agent and customer service to figure out that nobody seemed to know when the rest of the furniture would be in stock. I am absolutely incensed.
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I kept all documents and complied with all conditions. Well start sending you the news you need delivered straight to you. I was also charged for Worry No More, which I never even purchased. The Bachelorette's Jarrod Woodgate spends time with his ex Sam Royce AGAIN after the couple announced their shock split, Zoey Deutch rocks a stylish purple mini-dress on the red carpet at a screening for new film Not Okay, Naomi Watts pays tribute to her son Sasha on his 15th birthday: 'You continue to amaze and inspire me', Miriam Margoles accuses Arnold Schwarzenegger of being inappropriate on the set of End of Days after he admitted to 'stepping over the line' during his film career, Fans spot a VERY odd detail in The Block's cast announcement as an unlikely couple is featured in the line-up, Convicted drug smuggler Schapelle Corby stuns fans by performing her DISGUSTING party trick: 'How did you do that? Copyright 2022 Consumers Unified LLC. because the previous person had not fully submitted it when I spoke to her the week before. Now we have paid extra money to have this couch covered and it was absolutely useless. What Are The Best Leather Sofas For Dogs? Ridiculous. A link has directed you to this review. Getting close to a year. Its location on this page may change next time you visit.