Remove the white piston assemblyglycolic acid walmart

Remove the white piston assembly by lifting the float arm and rotating counter-clockwise until it unlocks, then lift it out. Remove the cap from the top of the fill valve by pulling straight up. We apologize for the inconvenience you have experienced.

Next day it would not stop running water.

The HC660 HydroClean Toilet Fill Valve solves the two biggest reasons for water loss in toilets; miscalibration and leaks.

Brutal. Please let me know when they fix this.

Thank you in advance.

Test. To correct this, please try the following: 1.

Test by shutting off water while tank is full.

Reliable for about 8 years.

Good Morning!

I really do hope these tips help!

Whay do I do?

A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. To download our free guide to fix common toilet problems please click here: Search our entire repair database for your solution: This website uses cookies to improve your experience while you navigate through the website. Do the same with the piston assembly, with the pin metal pin facing up towards the water, moving the arm up and down to allow water through. When i turned on the water it was leaking because the nozle at the bottom was hitting the insulation in the tank so i had to cut the insulation and tighten it some more. We will let our Marketing Team know that thereRead More isnt any information in the installation instructions to help with understanding how audible alert work so that they can make updates. 1.Turn off the water at Read Morethe wall.

The toilet branches separately into the 4 inch line. es to provide the highest quality and most innovative products for the best value. lol All of us who are not happy with this item should get a replacement free of charge to make up for installation time and wasted water.

Once the cap assembly has been removed inspect for debris on the seal (rubber disc with pin coming through) and also the valve portion still in the tank.

Good ideas.

Questions of a Do It Yourself nature should be Do the same with the piston assembly, moving the arm up and down to allow water through. Too bad failed in 2 years.

Is there something else i need to do? until the well settles down. With the core removed you can clean out anything clogging it but you may find that the diaphragm is brittle or cracked. Do the same with the piston assembly, moving the arm up and down to allow water through.

We know it can be frustrating when a product does not perform as you intended. With your right hand hold onto the gray shaft keeping the float cup all the way up. I figure it may be because i did noRead Moret use the silicon grease. I am presuming it needs a new flush My toilet is not filling after flushing. However, we do have a solution for the foam insulated tank! The main reason for a toilet tank not filling or filling slowly is due to the toilet fill valve. It seems as if there might be debris in the fill valve keeping it from sealing.

YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. In either case you don't have anything to loose and in many cases a cleaning is all it takes. They claim to have a how-to video (which they dont) and by the customer feedback, I think Ill save myself the grief and not even attempt the installation and just return the unit.

Failed within three months. Bing sets this cookie to recognize unique web browsers visiting Microsoft sites. Then you should be able to remove the valve core.

9. The problem is that one of them twists when flushed, and the float catches and does not float to cut off the water flow.

It works and it will save water by not over filling the bowl. Total junk.

er than there the pin goes. Check water level. We are concerned that you have had a negative experience with the HC660.

Danco strivRead Morees to provide the highest quality and most innovative products for the best value. I have rereaRead Mored the installation instructions to problem solve the water leak to no avail.

Make sure to run water through the center of it.

The HC660 installs easily without tools.

Your email address will not be published. Read More2. A unique feature is the leak detection and signals when a leak is found. I would go with a different brand. Turn the water back off. I removed the drain cover and and hoping I can just remove the drain from the base and either just replace a casket or caulk the leak. Any ideas on how to eliminate the twisting motion will be appreciRead Moreated! 5.

6. Please let me know when they fix this. I did disconnect the fill valve from the supply and there doesn't appear to be any supply-side issues.

Test. annoyedI wish I did not switch this over from the old ball and chain. It took 15 minutes from removal of the malfunctioning old one, to installing the HydroClean.

Do the same with the piston assembly, moving the arm up and down to allow water through. Thank you for choosing Danco products.

You can also read more below if you are looking for repair parts or replacement valves.

We also use third-party cookies that help us analyze and understand how you use this website. View our Privacy Policy here. Our Customer Support team can be reached Monday Friday between 7:00 am and 5:00 pm (CST) at 1.800.523.5135 (option 2), or if you prefer, you can email them at [emailprotected].

I purchased this fill valve four months ago. Frustrating, I was ready to go to the store and buy another HC-660, but no stores have them so Ill go with a Fluidmaster since they are in ALL stores. Please remove that seal and run it under water, looking for any tears or punctures. The unit was designed to assist with water saving. Some have tabs to pry out and lift straight up while others have tabs you lift and then rotate the core to unlatch. Turn off the water at the wall.

Going to Home Depot and get the old reliable system.

We do publish all reviews whether low or high, but we are more concerned on making your situation right.

Turn off the water at the wall. Take a pencil and mark the water level in the tank as well as in the toilet bowl.

For now working great.

Do not flush use or turn the water supply back on for 30 minutes.

I just wanted to know when you lubricate the seal you put the silicon grease all over the seal or only specific areas. Anyone have experience in this type of repair. They can be reached at 800-523-5135 (option 2) or if you prefer you can email them at [emailprotected].

We appreciate your feedback and with feedback such as yours we are able to better our information to help the consumer understand our products more.

I have. After a cursory examination and intermittent operation, I decided I needed to more closely inspect the valve assembly.

Theres a round black rubber seal underneath the piston assembly that the float arm attaches to. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. What a piece of crap. Place your left hand on the top of the valve cap and while placing your left hand thumb on the side of the arm coming out of the top. We welcome your comments and Please remove that seal and run it under water, looking for any tears or punctures. 4. I dont know if I even want to start to install this item.

Have you confirmed that you are getting a good supply flow through the shutoff valve? We apologize for the inconvenience you have experienced.

Another $20 down the drain.

When I plunged the drain I noticed the water will bounce (oscillate) few times and I can hear it in the wall. It agitates the water and kept the bottom clean. The cookie is set by Snapchat to show relevant ads to the users by tracking user behaviour on Snapchat. Debris that builds up over time inside the water system, including the valve body, supply line or shut off valve (at the wall) can restrict the flow path of water and slow down the valves filling speed. We take our customers concerns and suggestions seriously so we can provide the best experience possible.

They can be reached Monday Friday between 7:00 AM and 5:00 PM (CST) at 1.800.523.5135 (option 2), or if you prefer, you can email them at [emailprotected]. This cookie is used for advertising, site analytics, and other operations. There should be a tool for tightening this. All of that is well designed and saved me from a plumber call. If I had to do it all over again I would go with a different product. The instructions were vague in some points but I *think* (hope) I got it right. Unit is constantly refilling tank, even when it has not been flushed!

Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. i tell my kids with water running every now and then may prevent the pipes from freezing. Repair parts and replacement toilet fil valves: When flushing debris does not seem to correct the next step is to repair or replace the valve.

So a little over a year ago I posted this exact same problem of my toilet tank taking forever to refill and was told to replace my toilet fill valve which worked great. Good Evening Regina, It seems to me it should not have failed after only one year of operation. Brittany Szcerbakow The nut on the bottom has two tabs sticking out so i could not turn it because they hit the toilet so i cut them almost completely off.

I have been happy with the product unyil now. The water filling would not shut off. Please contact our Product Support Team @ 800-523-5135, option 2 or if you prefer you can email them at [emailprotected]. Fixed it with a replacement seal. For more information see our, HydroClean Water-Saving Toilet Fill Valve with Cleaning Tube.

My next step would be to unscrew the supply valve and see if there is any buildup inside between the seat, stem, and washer for example. 7. Then a little repair was needed.

It seems as if there might be debris in the fill valve keeping it from sealing.

If you could please call our Product Support Team at 800-523-5135 (option #2) during our business hours (Monday Friday 8 am 5 pm CST) so we can better assist you to with the issue you are having, it would be greatly appreciated. I've gone about 20 feet out with the auger to be sure, but the branch tee is about 5 feet from the 2 " line. Read MoreWorked perfect problem solved, simple and effective adjustments. ushed. See below for some steps on correcting this.Read More Thank you for your feedback. If you are in the U.S. and have a 2 flush valve toilet, we recommend the2 Everything Kit, If you are in the U.S. and have a 3 flush valve toilet, we recommend the3 Everything Kit, If you are in Canada and have a 2 flush valve toilet, we recommend the2 Everything Kit, If you are in Canada and have a 3 flush valve toilet, we recommend both the540AKR Flush Valveand the400H Fill Valve, 2022 Fluidmaster, Inc. All Rights Reserved.

I contacted support to hopefully exercise the limited lifetime warranty. You can quickly try opening and closing the supply valve a few times, or turning off the water and opening it up to check for deposits before you consider yet another fill valve replacement. Fluidmaster Repair Parts and Fill Valves are available at most local retailers and we recommend genuine replacement parts. Good Morning Tim,

The drain is a Oatley Casper and appeard to have notches to unscrew it but it doesn't seem to want to budge.

The problem is most likely the flapper, and unfortunately the issue is most likely you are losing water from the flapper that is leaking water from the toilet tank to the toilet bowl. Cookie associated with embedding content from Snapchat. Bowl eventually fills but very slowly. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. If there is mineral buildup inside your fill valve, taking it apart and using air will not resolve things. Good Afternoon Marc, Stop.

We know it is frustrating when a product does not perform at a high level and does not meet your expectations. 9.If there is no damage to the gasket, lubricate the seal with silicone grease (PLEASE DO NOT USE A PETROLEUM BASED PRODUCT), replace the black rubber seal and piston assembly, and put the top blue cap back on to the valve

4.Remove the white piston assembly by lifting the control arm and rotating counter-clockwise until it unlocks, then lift it out.

2.Remove the cap from the top of the fill valve by pulling straight up.

10.Reattach the piston assembly into the valve cylinder Save my name, email, and website in this browser for the next time I comment. The cap will be difficult to pull the first time, but will come off.

Please contact our Product Support Team @ 800-523-5135, option 2 or if you prefer you can email them at. Let the water run for about 15-20 seconds, increasing the water pressure as you go, flushing any debris that could be at the bottom of the cylinder.

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To replace these every three months. We hope this can help you with your installation and fix your problem. There were online videos.

I would completely eliminate supply as your issue because based on what you have said it would still be on my list to confirm. 8.Theres a round black rubber seal underneath the piston assembly that the float arm attaches to. I installed this product in my 4 toilets over 9 years ago. The cap will be difficult to pull the first time, but will come off, to reveal the control arm mechanism and assembly When i turned on the water it was leaking because the nozle at the bottom was hitting the insulation in the tank so i had to cut the insulation and tighten it some more.

Water is not running - yes it is on. Claims it has an audible alert.

I think its the opposite. 6.

All of that is well designed and saved me from a plumber call. Who doesnt need their toilet for 3 or more days?!

I find it easier and faster than anything else. This is how it alerts you to the fact that you have a leak. Is there something else i need to do? Please call or email our Technical Support team and give them your shipping address and we will happily send a replacement under warranty. For now working great. This allowed water savings over the years.

If I had to do it all over again I would go with a different product. Not. Do not flush use or turn the water supply back on for 30 minutes.

Good Morning Mike,

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My hands are raw from trying to unscrew it.

It would probably need to soak in a very strong vinegar solution, or a CLR type product overnight ensuring that the cleaning solution was completely inside the valve. If by chance this doesnt resolve the issue.

To correct this, please try the following:

Pry the decorative cap off the top of the fill valve.

Please remove that seal and run it under water, looking for any tears or punctures. Check water level.

The cap will be difficult to pull the first time, but will come off.

It wouldnt cost much more but can give us more option.

1. Good Morning Denis, Now I have np toilet for the weekend because customer service isnt available. But so far its working. HC660 worked well for a 5+ years, but now its time to replace it. The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies. These cookies do not store any personal information.

The part is called: Replacement Toilet Fill Valve Seal.

My tank was not filling, so I went to a big box store and your product was prominently displayed in its own P.O.P stand. Read MoreTo address this, try the following: Remove the cap from the top of the fill valve by pulling straight up. This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.

Remove the cap from the top of the fill valve by pulling straight up. By continuing to use our site you consent to our use of cookies, which is described further, Toilet Tank Won't Fill Up Or Is Slow To Fill, Slow Fill on a New Performance Fill valve, Installing / adjusting a Leak Sentry Valve, Choosing the right flapper (flush is weak), 400A Universal Toilet Fill Valve with Brass Shank.

They can be reached Monday Friday between 7:00 AM and 5:00 PM (CST) at 1.800.523.5135 (option 2), or if you prefer, you can email them at. We apologize for the inconvenience you have experienced. This fill valve is designed to be a bit nosier when doing a short fill, such as what you are experiencing. Thank you in advance. I suggest to revert back to the tried and true.

It failed working the other day, after about 8 years. This is a vanity sink that is down stream of the shower stall with a 2 inch waste line which then transitions to a 4 inch.

Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin. Thumb screw can be 1.5 longer. Please remove that seal and run it under water, looking for any tears or punctures.

team at 800-523-5135 (option 2) we would be happy to send a replacement. Missed sale. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. 4.

We apologize for the inconvenience you have experienced.

If there is no damage to the gasket, lubricate the seal with silicone grease, replace the black rubber seal and piston assembly, and put the top blue cap back on to the valve Remove the cap from the top of the fill valve by pulling straight up.

Reassemble the top of the valve by placing the cap arm next to the refill tube. I closed it up and it still does not stop the follow of water. It is designed to fit most standard toilets and the height can be adjusted from 11 in. We apologize for the inconvenience you have experienced. It agitates the water and kept the bottom clean.

We do publish all reviews whether low or high, but we are more concerned on making your situation right. We know it can be frustrating when a product does not perform as intended.

I have similar problems with my toilets but in my case it is about noise that happens every 2 years or so, and rather than go with the expensive fill valves, I always just buy and install the $8 replacement ones that require a float and it never takes more than about 5 minutes to do that per toilet.

The ANONCHK cookie, set by Bing, is used to store a user's session ID and also verify the clicks from ads on the Bing search engine. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Unfortunetly, products can fail for a number of reasons.

Have had my Hydro Clean system installed for several years with no problem. Today I wake up and find my toilet tank filling extremely slowly with a valve that has a 5 year warranty.

Thank you for reaching out to us and letting us know of the experience that you had. The cap will be difficult to pull the first time, but will come off. I am guessing your water is depositing minerals like calcium or lime either in the supply valve, the fill valve or both. Home Depot, Lowes, Walmart, etc all say 3 oRead Morer more days delivery. en going to remove this junk and drive over it several times with my 44. From what you have described it seems as if there might be debris in the fill valve keeping it from sealing (no matter how much you clean debris can find its way somewhere and cause issues unfortunately). Crap product. Your email address will not be published. There were online videos.

3.Remove the blue bolt at the end of the control arm that is attached to the blue float device by snapping it from the control arm (there is a slot in the back side of the control arm to be able to do so)

So easy, about $3 repair. Take a pencil and mark the water level in the tank as well as in the toilet bowl. For more information go towww.P65Warnings.ca.gov. We know it can be frustrating when a product does not perform as intended. I suggest to revert back to the tried and true. Although this apparatus is not expensive, I should have had at least five years of use. Cheers. We apologize for the inconvenience that this has caused you.

We apologize for the inconvenience you have experienced this past weekend.

Needed to replace the fill valve in my rental (because landlord never does anything) and saw this when choosing. You can save a good amount of water by not overfilling your bowl.

d the installation instructions to problem solve the water leak to no avail.

It seems as if there might be debris in your Hydro Clean fill valve keeping it from sealing.

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Ive installed dozens of fluidmasters or old style toilet parts with so much less hassle.

If there is no damage to the gasket, replace the it and the piston assembly, and put the top blue cap back on to the valve submitted to our "DoItYourself.com Community Forums".

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Im just a home owner, not a plumber. Worked perfect problem solved, simple and effective adjustments.