Go to checkout and choose 
Store credit will be provided in the form of a digital gift card, valid for online purchases for 12 months. Due to the high demand of STEVE MADDEN products, we do not offer exchanges for online purchases, as there is no guarantee we will have your preferred choice in stock. 
Items marked as 'Final Sale' cannot be returned for refunds or store credit.
Thick braided straps complement a tall slender heel, for an ultra-luxe appeal.
Steve Madden Women's Heels | KENLEY-R Rhinestone. We offer free returns* within 30 days on all full priced orders made online. Orders placed on business days before 17:00 will be shipped the same day. Free Standard Shipping On Orders Over $25 AUS Wide, Wear Now, Pay Later | Klarna | Afterpay | Zip. We know that you'll love your STEVE MADDEN purchase - but if something isnt quite right, we've got you covered! Students Get 25% Off* Full Price Styles With UNiDAYS! Orders placed on business days before 17:00 will be shipped the same day. Level up yourstiletto sandal game with KENLEY-R. If you are between sizes we recommend ordering a size up. General wear and tear or misadventure is not covered. Please note it is the responsibility of the customer toensurefaults in materials or workmanship are communicated within a reasonable timeframe.
. We suggest that you return your purchase and place a new order. This includes, but is not limited to, discount codes, Buy 1 Get 1 Free, Gift With Purchase, Spend & Save and Second Pair Half Price offers. Refunds are strictly not provided on sale or promotional purchases.
To find your nearest STEVE MADDEN location please visit our Store Locator. Any items received that do not meet the above criteria will not be processed for store credit. Select your size and sign up to be notified when it is available again. For more information please visit our FAQs. Klarna badge, Enter your debit or credit card information, Your first payment is taken when the order is processed and the remaining 3 are automatically taken every two weeks. Items must meet the requirements as stated above. See payment terms. *Please note purchases made online, must be returned to online. Buy what you love and split the cost. Size recommendation: We would recommend you to orderyour own size. This policy does not affect your statutory rights. Final Sale items will be clearly displayed on the product page. At Steve Madden Europe you can easily return unworn shoes, bags, clothing or accessories. Any shipping costs will not be refunded.
To return your sale or promotional purchase, please email us at info@stevemadden.com.au. *Please note we have extended our returns period for those effected by State lockdowns to 30 days from when stores reopen. *Promotional purchases include any order made with a code or under a limited time offer.
Simply return your item to any full price STEVE MADDEN retail store in Australia to receive a refund or exchange. Is your size out of stock? Refunds are made to the original method of payment and can take up to 7 business days to appear in your account. CA residents: Loans made or arranged pursuant to a California Finance Lenders Law license. Once we receive your return, our Quality Check Team will access and process your store credit within 1-7 business days. A higher initial payment may be required for some consumers. General wear and tear or misadventure is not covered. Please contact our Customer Service Teaminfo@stevemadden.com.auif you have any questions. Once we receive your return, our Quality Check Team will access and process your store credit within 1-7 business days. We offer a return period of 30 days, counting from the day your order was delivered. If you have purchased an item online and believe your item is faulty please contact our Customer Service Team oninfo@stevemadden.com.au. Shipping charges for returning the goods are for your own account. Elevate your go-to Slip-on-toe pump with KENLEY. SUBSCRIBE TO THE NEWSLETTER AND GET 20% OFF! All return postage costs on sale items will be at the customer's expense. Please note that we cannot accept returns for in-store purchases online, and vice versa.
For further details, please visit our FAQ page.
Unfortunately, exchanges cannot be fulfilled for online returns. Refunds are made to the original method of payment and can take up to 7 business days to appear in your account. Once we receive your return, our Quality Check Team will access and process your refund within 1-7 business days. Thick braided straps with rhinestone embellishments complement a tall slender heel, for an ultra-luxe appeal. STEVE MADDEN is not responsible for loss of store credit vouchers. Sizes can run small. Log into or create your Afterpay account, instant approval decision, Your purchase will be split into 4 payments, payable every 2 weeks. Its easy and interest-free. Full priced items purchased in-store can be refunded or exchanged within 30 days with your proof of purchase. Items must be unworn and in original condition, with tags, packaging and box included. To initiate your online return, please contact us at info@stevemadden.com.au. ORDERS PLACED ON BUSINESS DAYS BEFORE 17:00 WILL BE SHIPPED THE SAME DAY. If you purchased a product in-store, please bring your item to one of our STEVE MADDEN Store Locations. There must be no damage or signs of wear, such as sole markings or scratches.